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DC FieldValueLanguage
dc.contributorDepartment of Management and Marketingen_US
dc.contributor.advisorGorn, Gerald (MM)-
dc.contributor.advisorJiang, Yuwei (MM)-
dc.creatorSong, Jiaqi Flora-
dc.identifier.urihttps://theses.lib.polyu.edu.hk/handle/200/10263-
dc.languageEnglishen_US
dc.publisherHong Kong Polytechnic University-
dc.rightsAll rights reserveden_US
dc.titleIs all that glitters gold? : the effect of product glossiness on consumer judgmentsen_US
dcterms.abstractThis research examines how and why the visual glossiness of a product influences consumer product attitudes. Seven studies demonstrate that consumers generally have more favorable attitudes toward products with a glossy, as opposed to a matte, surface. This effect is driven by the heightened impression of newness for glossy products and is therefore more salient among consumers with a higher dispositional newness-seeking inclination. In addition, the effect of product glossiness on product attitudes was diminished or reversed when the mental association (i.e., "glossy = new") was challenged, when nostalgic feelings were induced, and when product durability became a primary concern. This research makes contributions in advancing knowledge on product glossiness, visual marketing, and consumer behavior. At the same time, it provides managerial implications for designing products consistent with the brand image of classic versus novel.en_US
dcterms.extentviii, 111 pages : color illustrationsen_US
dcterms.isPartOfPolyU Electronic Thesesen_US
dcterms.issued2019en_US
dcterms.educationalLevelPh.D.en_US
dcterms.educationalLevelAll Doctorateen_US
dcterms.LCSHHong Kong Polytechnic University -- Dissertationsen_US
dcterms.LCSHProduct designen_US
dcterms.LCSHConsumers' preferencesen_US
dcterms.LCSHConsumer behavioren_US
dcterms.accessRightsopen accessen_US

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Please use this identifier to cite or link to this item: https://theses.lib.polyu.edu.hk/handle/200/10263