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dc.contributorSchool of Hotel and Tourism Managementen_US
dc.contributor.advisorSchuckert, Markus (SHTM)en_US
dc.contributor.advisorPan, Steve (SHTM)en_US
dc.creatorChow, Man Wah Monica-
dc.identifier.urihttps://theses.lib.polyu.edu.hk/handle/200/10606-
dc.languageEnglishen_US
dc.publisherHong Kong Polytechnic Universityen_US
dc.rightsAll rights reserveden_US
dc.titleSocial construction of a destination brand : a case study of Hong Kongen_US
dcterms.abstractDestination branding is the topic of this thesis, with a focus on proposing a socially constructed destination brand. Hong Kong was a British colony, which was returned to China in 1997. With one foot in the colonial past and one foot in the Chinese future, Hong Kong has been searching for a new identity that can sell the city to tourists. The literature review suggested that tourism is a social and cultural phenomenon. Individuals in the society have a vital role in constructing the destination brand. In-depth interviews were used to explore the construction of a destination brand from the society's perspective. The conceptual framework of this study was based on a review of the existing literature in the fields of brand management. The questions were developed from the literature review to examine the specific case of Hong Kong. Content analysis was used to code, compare, and classify the major themes of the interview data. Findings from the study revealed that a socially constructed destination brand creates a strong brand and brings values to both internal and external stakeholders. Guided by the overall findings and informed by the data analysis, a proposed framework was introduced. It is recommended that more effort must be put on the part of the brand authorities and brand managers to involve the society in the construction of the destination brand. The effort ought to be focused on the initial stages of brand development. Among the contributions of this study, the proposed framework for the social construction of destination brand embraces the individual opinions of the society. Concerning academic contributions, the finding adds insights and deepens the conceptual understanding of destination branding. A study on the social construction of a destination brand also has practical contributions. This study will be of benefit to the key stakeholders involved in destination branding, which include local government, destination marketers, tourism professionals, and tourism educators. The framework will help to ensure that in the future, all internal stakeholders will be empowered by the ongoing branding of the destination. Furthermore, recommendations are made for practitioners and policy-makers to develop a destination brand from the sociological approach. An extension of this research is suggested to confirm the findings in the future.en_US
dcterms.extentviii, 246 pages : color illustrationsen_US
dcterms.isPartOfPolyU Electronic Thesesen_US
dcterms.issued2019en_US
dcterms.educationalLevelDHTMen_US
dcterms.educationalLevelAll Doctorateen_US
dcterms.LCSHTourism -- China -- Hong Kongen_US
dcterms.LCSHTourism -- Marketingen_US
dcterms.LCSHBranding (Marketing)en_US
dcterms.LCSHHong Kong Polytechnic University -- Dissertationsen_US
dcterms.accessRightsrestricted accessen_US

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Please use this identifier to cite or link to this item: https://theses.lib.polyu.edu.hk/handle/200/10606