| Author: | Cheung, Yuk-chun Crissie |
| Title: | The role of attachment in post-outsourcing decision making : an empirical study |
| Degree: | M.Sc. |
| Year: | 2000 |
| Subject: | Management information systems Contracting out Hong Kong Polytechnic University -- Dissertations |
| Department: | Department of Computing |
| Pages: | iii, 116 leaves : ill. (some col.) ; 30 cm |
| Language: | English |
| Abstract: | The theoretical framework proposed that a decline in resource fit between companies and their outsourcing vendors provides an impetus for dissolving the outsourcing relationships. Whereas the relationship-specific physical IS asset or knowledge that developed between the two parties counters the pressure for change. The impacts of resource fit, substitution, opportunism and attachment on the persistence of outsourcing relationships were examined based on 75 outsourcing relationships and 3 semi-structured interviews. The empirical results indicate that companies' intention to continue outsourcing relationships was found to be positively influenced by resource fit and attachment and negatively influenced by availability of substitution and vendor opportunism. Among the four independent variables we studied, the resource fit is of paramount importance in determining the persistence of outsourcing relationships. The results indicate that a decline in resource fit provides a trigger for companies to consider dissolving the outsourcing relationships. However, the prior attachment with the existing outsourcing vendor or the lack of suitable substitution may decrease the likehood of dissolution. |
| Rights: | All rights reserved |
| Access: | restricted access |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| b15395091.pdf | For All Users (off-campus access for PolyU Staff & Students only) | 5.4 MB | Adobe PDF | View/Open |
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