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dc.contributorSchool of Hotel and Tourism Managementen_US
dc.contributor.advisorLaw, Rob (SHTM)en_US
dc.creatorLau, Siu Fung Arthur-
dc.identifier.urihttps://theses.lib.polyu.edu.hk/handle/200/10931-
dc.languageEnglishen_US
dc.publisherHong Kong Polytechnic Universityen_US
dc.rightsAll rights reserveden_US
dc.titleTowards a smart exhibition framework implementation: analyzing the opportunities, barriers, and underlying motivations from the perspective of attendees in the canton fairen_US
dcterms.abstractThe Canton Fair (also known as China Import and Export Fair) has the longest history and biggest scale in Chinese exhibition history (Jin & Weber, 2008). It had experienced a tremendous growth over the last decades. However, its performance started to decline due to the challenging global business environment and the emergent challenges in the upcoming years due to US-China trade tariff conflicts (a 3.88% drop in terms of buyers; He, 2019). To remain competitive, the Canton Fair has considered adopting the latest technology and upgrade its infrastructure, as the technology usage in the Canton Fair Complex Centre was still very primitive and basic at this moment (Appendix 3). In this study, the researcher applied a qualitative approach to explore the opportunity of adopting a smart exhibition framework in the Canton Fair Complex Centre. Specifically, this study employed and extended the DeLone and McLean Success Model (2004) of information systems (IS) to provide a comprehensive framework for measuring and improving the performance of smart systems in large exhibitions such as the Canton Fair. In-depth interviews were conducted with the Canton Fair attendees, and followed by the data analytical process. After that, the study came up with findings and recommend strategies to facilitate the smart exhibition framework adoption and technology upgrade for stakeholders in the centre. The research findings and recommended strategies could also assist the Canton Fair Complex Centre to strengthen the competitive advantages and maintain its market leading position in the Greater Bay Area region. Finally, a smart exhibition framework and technology upgrade could assist the attendees to improve their productivity and efficiencies while surfing in the centre.en_US
dcterms.extentix, 149 pages : color illustrationsen_US
dcterms.isPartOfPolyU Electronic Thesesen_US
dcterms.issued2020en_US
dcterms.educationalLevelDHTMen_US
dcterms.educationalLevelAll Doctorateen_US
dcterms.LCSHExhibitions -- Chinaen_US
dcterms.LCSHExhibitions -- Managementen_US
dcterms.LCSHTrade shows -- Managementen_US
dcterms.LCSHHong Kong Polytechnic University -- Dissertationsen_US
dcterms.accessRightsrestricted accessen_US

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Please use this identifier to cite or link to this item: https://theses.lib.polyu.edu.hk/handle/200/10931