| Author: | Loh, Yu Hang Anne |
| Title: | Linking corporate resources to collaborative outcomes : the mediating role of collaborative engagement |
| Advisors: | Ngai, W. T. Eric (MM) |
| Degree: | D.B.A. |
| Year: | 2021 |
| Subject: | Non-governmental organizations -- Management Business enterprises Partnership Hong Kong Polytechnic University -- Dissertations |
| Department: | Faculty of Business |
| Pages: | ix, 235 pages : color illustrations |
| Language: | English |
| Abstract: | Social service provision in the community is experiencing a paradigm shift. This trend is evidenced by the eroding role of the public sector in providing such services and the growing importance of private and non-profit sectors in filling these service gaps. Indeed, an increasing number of corporations and non-governmental organizations (NGOs) join forces to generate positive social impact. Although such cross-sector collaboration has been embraced as a promising and innovative solution to resolve increasingly complex societal challenges, NGOs' emergent role in engaging corporate partners in community services is understudied. Drawing on the resource-based view, this thesis developed a research model capturing corporate resources and the accomplishment of collaborative outcomes. Specifically, this study has two objectives: (1) to empirically test the relationship between corporate resources and NGO's achievement of social and organisational objectives, and realised competitive advantages in NBC; and (2) to empirically explore the mediating effect of NGOs' collaborative engagement on the resource-performance relationship. The thesis adopted the sequential mixed-method research design comprising a quantitative questionnaire survey with NGO managers involved in corporate community relations in Hong Kong, followed by two qualitative focus group discussions given the research objectives. The hypothesised causal relationships of the research model and mediation analyses were conducted by structural equation modelling, while data generated from focus group discussions were analysed via content analysis. Survey findings provided empirical evidence substantiating the hypothesised model. Results of the quantitative analysis demonstrated positive effects of corporate resources on the achievement of objectives and competitiveness in social collaboration, mediated by NGO's collaborative engagement. Content analysis of qualitative data validated the statistical results and expanded the dimensions of non-profit-business collaboration research. Theoretically, this study filled existing research gaps pertaining to the NGO's strategic importance in collaborative community involvement. The research findings contributed to the cross-sector partnership, strategic management, and NGO management literature demonstrating how NGOs' proactive mindset and engagement capability in managing corporate resources can reward collaborations. This study also provided practice recommendations to NGO practitioners and business managers proceeding with NBC opportunities. Directions for future research consist of the provision of corporate resources for NGO's capacity building, the effects of NGO-provided resources in the collaboration, and service innovation for collaborative impacts. |
| Rights: | All rights reserved |
| Access: | restricted access |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 5463.pdf | For All Users (off-campus access for PolyU Staff & Students only) | 3.8 MB | Adobe PDF | View/Open |
Copyright Undertaking
As a bona fide Library user, I declare that:
- I will abide by the rules and legal ordinances governing copyright regarding the use of the Database.
- I will use the Database for the purpose of my research or private study only and not for circulation or further reproduction or any other purpose.
- I agree to indemnify and hold the University harmless from and against any loss, damage, cost, liability or expenses arising from copyright infringement or unauthorized usage.
By downloading any item(s) listed above, you acknowledge that you have read and understood the copyright undertaking as stated above, and agree to be bound by all of its terms.
Please use this identifier to cite or link to this item:
https://theses.lib.polyu.edu.hk/handle/200/10998