Author: Mak, Henry Siu-lun
Title: Outsourcing in Hong Kong's tertiary sector : the why & the how
Degree: M.Sc.
Year: 1999
Subject: Facility management -- China -- Hong Kong
Universities and colleges -- China -- Hong Kong
Contracting out -- China -- Hong Kong
Hong Kong Polytechnic University -- Dissertations
Department: Department of Building Services Engineering
Pages: ix, 130 leaves : ill. (chiefly col.) ; 30 cm
Language: English
Abstract: This paper reviews the current trends and future needs for Outsourcing in Facility Management Strategies. It explores why and how facility managers manage outsourcing in the tertiary institutions in Hong Kong. The research uses a questionnaire to establish a means of assessment and interpretation for outsourcing in Hong Kong's Tertiary Sector. The style of writing is narrative in a facility management approach. The analysis is qualitative rather than quantitative, which is pragmatic, interpretative, and grounded on experiences of facility managers working in Hong Kong. Based on one-hour interviews with facility managers of seven universities and one institution of education in Hong Kong, the findings indicated that the outsourcing concept and trend in Hong Kong's Tertiary Sector might be classified into three groups, i.e., "The Heavy Weights", "The Medium Weights" and "The Light Weights". It is likely that the pace of developing and practising facility management in Hang Kong is slow, perhaps due to the culture or economic reasons. Moreover, it appears that about fifty percent of the facility managers of Hong Kong's Tertiary Sector might be interested in developing the concept of outsourcing. Perhaps it is due to the policies, procedures or funding of University Grants Committee for the slow response to change. The conclusion suggests that Hong Kong's Tertiary Sector should review the current FM strategies on outsourcing and reengineering. Moreover, Hong Kong's Facility Managers should update themselves to keep pace with the fast growing technologies in this ever-changing world.
Access: restricted access

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