Full metadata record
DC Field | Value | Language |
---|---|---|
dc.contributor | Department of Management | en_US |
dc.creator | Go, Sik-pun | - |
dc.identifier.uri | https://theses.lib.polyu.edu.hk/handle/200/1153 | - |
dc.language | English | en_US |
dc.publisher | Hong Kong Polytechnic University | - |
dc.rights | All rights reserved | en_US |
dc.title | A study of job satisfaction and organizational commitment of executive officers in the civil service | en_US |
dcterms.abstract | A reduction of starting salaries and fringe benefits to the new recruits as part of the Civil Service Reform raises the concern on the Government's ability to retain staff. Literature review ascertains the relationship between job satisfaction and organizational commitment, and turnover intentions. As a starting point for further studies, this research examines the job satisfaction and organizational commitments of the serving Executive Officers enjoying the old package. An analysis of 254 questionnaires returned has supported that the serving Executive Officers are generally satisfied with their jobs, in particular pay and security. They are committed to the Government more by the high cost of leaving than emotional attachment. Most demographic variables being studied are found to associate with satisfaction and commitment, but do not have strong predicting power. Instead, three attitudinal variables: perceived fairness of last performance appraisal; attitude towards Civil Service Reform; and evaluation of the Government's performance do have much stronger predicting power. With the close relationship among all aspects of job satisfaction and the lower cost of leaving, the reform measures would probably adversely affect the turnover intentions. To increase or at least maintain the job satisfaction and organizational commitment of Executive Officers, it is recommended that system transparency should be enhanced and a survey on job satisfaction and organizational commitment should be conducted on a regular basis. | en_US |
dcterms.extent | 70, [29] leaves : ill. ; 30 cm | en_US |
dcterms.isPartOf | PolyU Electronic Theses | en_US |
dcterms.issued | 2002 | en_US |
dcterms.educationalLevel | All Master | en_US |
dcterms.educationalLevel | M.B.A. | en_US |
dcterms.LCSH | Hong Kong Polytechnic University -- Dissertations | en_US |
dcterms.LCSH | Government executives -- China -- Hong Kong | en_US |
dcterms.LCSH | Civil service -- China -- Hong Kong -- Case studies | en_US |
dcterms.LCSH | Organizational commitment -- China -- Hong Kong -- Case studies | en_US |
dcterms.LCSH | Job satisfaction | en_US |
dcterms.accessRights | restricted access | en_US |
Files in This Item:
File | Description | Size | Format | |
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b16377990.pdf | For All Users (off-campus access for PolyU Staff & Students only) | 3.29 MB | Adobe PDF | View/Open |
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