| Author: | Leung, Oi Ting Cecilia |
| Title: | Help yourself by serving others : the effect of a daily within-person servant leadership intervention on leaders’ energy and leadership behaviors |
| Advisors: | Cheng, Bonnie Hayden (FB) |
| Degree: | D.B.A. |
| Year: | 2021 |
| Subject: | Servant leadership Leadership Hong Kong Polytechnic University -- Dissertations |
| Department: | Faculty of Business |
| Pages: | ix, 156 pages : color illustrations |
| Language: | English |
| Abstract: | Traditional ways of working and leadership styles have been challenged due to the rise in responsible capitalism, technological changes, and recent pandemic. Employees now want leaders who display honesty, integrity, and humility to rebuild trust. A shift from self-serving to serving others leadership style is imminent. Servant leaders lead by putting followers' priority first, focusing on their individual growth, and developing them to become servant leaders. Servant leaders' humility and thoughtfulness connect them closely with their followers to develop deep trusting relationships. Past research have proved positive impact of servant leadership on followers' work outcomes. Responding to calls for more experimental work on servant leadership, this research carries out a 10-day within-person field intervention, utilizing experience sampling methodology (ESM) to test the feasibility of servant leadership behavior training and provide understanding on the impact of leaders' servant leadership behaviors on themselves. Drawing on the sustainable human energy framework, this research finds that daily servant leadership behaviors positively affect leaders' perceptions of their work engagement, initiating structure, and inspirational behaviors through their heightened feelings of vitality. Not only followers, but servant leaders, are also beneficiaries of their serving behaviors despite the demanding role expectations. This study is the first academic research that uses a behavioural intervention to instill servant leadership mindsets into full-time working senior leaders (N = 116) from different industries and adopts the sustainable energy model to explain the effect of servant leadership on leaders' energy and outcomes. The results provide insights for organizations to support and develop servant leadership culture. It demonstrates a promising and practical approach to enhance and sustain servant leadership behaviors that can benefit not only followers, but also leaders themselves. |
| Rights: | All rights reserved |
| Access: | restricted access |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 6030.pdf | For All Users (off-campus access for PolyU Staff & Students only) | 1.7 MB | Adobe PDF | View/Open |
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