| Author: | Ng, Shu Yin |
| Title: | New product development performance with customer and supplier participation : absorptive capacity and desorptive capacity perspectives |
| Advisors: | Cho, Vincent (MM) |
| Degree: | D.B.A. |
| Year: | 2021 |
| Subject: | New products -- Management Product management Hong Kong Polytechnic University -- Dissertations |
| Department: | Faculty of Business |
| Pages: | xii, 296 pages : illustrations |
| Language: | English |
| Abstract: | New Product Development (NPD) has long been the critical source of sustainable competitive advantage, growth and value generation of a firm. This research focuses on inter-firm participation to examine NPD performance within the manufacturing domain. Leveraging the Resource-Based View, this study offers a comprehensive view to explore the impacts of key customer participation and key supplier participation on innovations and the association between innovations and NPD performance. In addition, I enrich my model framework to include both absorptive capacity (ACAP) and desorptive capacity (DCAP) to examine their influences between inter-firm participation and innovations. The results exhibit that key customer participation has a significant positive effect on innovations and NPD performance while ACAP helps to strengthen the relationship between key customer participation and innovations. On the contrary, key supplier participation shows insignificant impacts on innovations and NPD performance, and DCAP reveals no influence on the relationship between key supplier participation and innovations. This study presents theoretical contributions to the literature and practical insights to manufacturers on the importance of key customer participation in innovations and NPD performance. |
| Rights: | All rights reserved |
| Access: | restricted access |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 6032.pdf | For All Users (off-campus access for PolyU Staff & Students only) | 6.47 MB | Adobe PDF | View/Open |
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