Full metadata record
DC FieldValueLanguage
dc.contributorDepartment of Applied Social Sciencesen_US
dc.contributor.advisorChandra, Yanto (APSS)en_US
dc.contributor.advisorSeo, Grace (APSS)en_US
dc.creatorJin, Qian-
dc.identifier.urihttps://theses.lib.polyu.edu.hk/handle/200/12289-
dc.languageEnglishen_US
dc.publisherHong Kong Polytechnic Universityen_US
dc.rightsAll rights reserveden_US
dc.titleThree essays on social enterprises’ legitimacy buildingen_US
dcterms.abstractLegitimacy is central for the interaction between social enterprise (SE) and its primary audience: the consumers. Although there is a growing interest in legitimacy in SE scholarship, little research has investigated how SEs can strategically build legitimacy and how consumers respond to such legitimation in natural and experimental settings. In a series of three essays, I aim to investigate SE's legitimation strategies and consumer's legitimacy judgment. In the first essay, I adopted unsupervised topic modeling to examine what drives SEs' legitimacy evaluated by consumers. In the second essay, I drew on the theory of cultural entrepreneurship and conducted two scenario-based experiments to investigate the effectiveness of SEs' rhetorical legitimation strategies and consumer responses towards the legitimacy of SEs. In the last essay, I employed an automated image clustering method and used SEs' Instagram images seeking to explore how SEs use visuals to build legitimacy. The essays make important contributions to organization and SE scholarship by bringing consumers into the front and center and demonstrating the potential of computational and experimental methods in advancing organization and SE research. The essays also offer implications to SE practitioners and policymakers for constructing organizational and institutional legitimacy for SE.en_US
dcterms.extent185 pages : color illustrationsen_US
dcterms.isPartOfPolyU Electronic Thesesen_US
dcterms.issued2023en_US
dcterms.educationalLevelPh.D.en_US
dcterms.educationalLevelAll Doctorateen_US
dcterms.LCSHSocial responsibility of businessen_US
dcterms.LCSHSocial entrepreneurshipen_US
dcterms.LCSHHong Kong Polytechnic University -- Dissertationsen_US
dcterms.accessRightsopen accessen_US

Files in This Item:
File Description SizeFormat 
6710.pdfFor All Users2.85 MBAdobe PDFView/Open


Copyright Undertaking

As a bona fide Library user, I declare that:

  1. I will abide by the rules and legal ordinances governing copyright regarding the use of the Database.
  2. I will use the Database for the purpose of my research or private study only and not for circulation or further reproduction or any other purpose.
  3. I agree to indemnify and hold the University harmless from and against any loss, damage, cost, liability or expenses arising from copyright infringement or unauthorized usage.

By downloading any item(s) listed above, you acknowledge that you have read and understood the copyright undertaking as stated above, and agree to be bound by all of its terms.

Show simple item record

Please use this identifier to cite or link to this item: https://theses.lib.polyu.edu.hk/handle/200/12289