Author: Tan, Guoxiong
Title: Can emotional solidarity bury the hatchet of tourist stereotypes? Exploring the power of host-tourist interaction from a new perspective
Advisors: Hsu, Cathy (SHTM)
Degree: M.Sc.
Year: 2023
Subject: Tourism -- Social aspects
Tourists
Hong Kong Polytechnic University -- Dissertations
Department: School of Hotel and Tourism Management
Pages: v, 75 pages : color illustrations
Language: English
Abstract: Although the interaction was recognized as generating interpersonal solidarity and shaping stereotypes in social psychology literature, empirical examination of these issues is limited in tourism. Meanwhile, the previous investigation of emotional solidarity has mainly focused on the attitudes toward local tourism development, whereas little is known about its influence on stereotypes. Particularly, the concepts of host-tourist interaction and emotional solidarity have yet to be considered in tandem to examine tourist stereotypes. This work aims to fill such a knowledge gap. It examines the resident-tourist interaction level and its power on emotional solidarity and tourist stereotypes. In addition, this study also investigated the effect of emotional solidarity on tourist stereotypes. An online survey is conducted with Hong Kong mainstream social media and forums (valid n = 463). Confirmatory factor analysis (CFA) is employed to examine the structural mode of four constructs (i.e., interaction quantity, interaction quality, emotional solidarity, and tourist stereotypes). The results show that interaction quantity has a moderately positive influence on residents’ emotional solidarity with tourists, while the influence of interaction quality on emotional solidarity is positively significant. Moreover, this study also revealed that interaction quality and emotional solidarity have strong power in positively affecting tourist stereotypes, even though the positive impact of interaction quality on tourist stereotypes is weak.
Rights: All rights reserved
Access: restricted access

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Please use this identifier to cite or link to this item: https://theses.lib.polyu.edu.hk/handle/200/12413