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DC FieldValueLanguage
dc.contributorSchool of Hotel and Tourism Managementen_US
dc.contributor.advisorChan, Eric (SHTM)en_US
dc.creatorAbdullah-
dc.identifier.urihttps://theses.lib.polyu.edu.hk/handle/200/12459-
dc.languageEnglishen_US
dc.publisherHong Kong Polytechnic Universityen_US
dc.rightsAll rights reserveden_US
dc.titleComparing perspectives of generation Z and millennials towards hospitality green marketing in social mediaen_US
dcterms.abstractIncredible technological development in the recent past has greatly influenced the life of a common man. Modern day internet facilities heavily reshaped human lifestyle and many people depend upon internet while searching or purchasing a product or a service. Social media is one of the important aspects of internet and vital source of social engagements. Many brands and companies utilize social media for their marketing campaigns and image building. This study is focused on hospitality green marketing performed via social media. Gen-Z and Millennials are deeply connected to social media and the study is about knowing and comparing their general perceptions about green marketing performed via social media. In literature Gen-Z is less researched in this regard and due to their potential importance in near future they should be studied extensively. This studied applied quantitative approach and data was obtained from Gen-Z and Millennials through survey. Hypotheses were derived from extended model of TPB (Theory of Planned Behavior). For the comparison of general perceptions of Gen-Z and Millennials towards hospitality green marketing via social media, independent samples t-tests and one-way analysis of variance (ANOVA) were carried out to compare the mean scores, while hypothesis was tested by using multiple linear regression analysis. This study found that Millennials have better perceptions towards hospitality green products and services marketed via social media and also proved that online users’ engagement in social media is extremely important for the adaptation of hospitality green products and services.en_US
dcterms.extentv, 68 pages : illustrationsen_US
dcterms.isPartOfPolyU Electronic Thesesen_US
dcterms.issued2021en_US
dcterms.educationalLevelM.Sc.en_US
dcterms.educationalLevelAll Masteren_US
dcterms.LCSHHospitality industry -- Marketingen_US
dcterms.LCSHGeneration Z -- Attitudesen_US
dcterms.LCSHSocial media -- Influenceen_US
dcterms.LCSHGenerationsen_US
dcterms.LCSHHong Kong Polytechnic University -- Dissertationsen_US
dcterms.accessRightsrestricted accessen_US

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Please use this identifier to cite or link to this item: https://theses.lib.polyu.edu.hk/handle/200/12459