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DC FieldValueLanguage
dc.contributorFaculty of Businessen_US
dc.contributor.advisorNgai, Eric (MM)en_US
dc.creatorWong, Mau Chung-
dc.identifier.urihttps://theses.lib.polyu.edu.hk/handle/200/12857-
dc.languageEnglishen_US
dc.publisherHong Kong Polytechnic Universityen_US
dc.rightsAll rights reserveden_US
dc.titleTechnostress, coping and turnover : the moderating roles of habit and technostress inhibitorsen_US
dcterms.abstractPurposeen_US
dcterms.abstractIn an era dominated by digital transformation, technostress is a growing concern that considerably impacts both individuals and organizations. This study’s aim is to examine the moderating roles of habit and technostress inhibitors, thereby providing more understanding of their effects on the relationships between technostress and various coping mechanisms and how technostress ultimately affects employees’ turnover intention.en_US
dcterms.abstractDesign/Data/Methodologyen_US
dcterms.abstractA survey was conducted with 312 UK participants. The partial least squares method for causal modeling was employed, using SmartPLS 4, which was the latest version of this software, to examine measurement quality, analyze the path model, and test hypotheses.en_US
dcterms.abstractTheoretical Contributionen_US
dcterms.abstractThe research provided three theoretical insights into technostress and its implications. Firstly, it uncovered an indirect effect of technostress that led to turnover intentions via the mediation of coping strategies. Secondly, it identified a moderating impact of habit on the relationship between technostress and problem-focused coping. Lastly, findings pointed toward a subtle but negative moderating effect of technostress inhibitors on the link between technostress and problem-focused coping.en_US
dcterms.abstractPractical Contributionen_US
dcterms.abstractManagers could leverage these insights to infuse technology use into daily tasks, nurture a supportive environment, and celebrate effective technology usage. The incorporation of a digital well-being culture, emphasizing balanced technology use, could further alleviate technostress. Essentially, understanding the interplay of habit, technostress, and coping strategies will be instrumental in informing initiatives for productivity enhancement, staff development, and transforming technostress from a challenge into a catalyst for growth.en_US
dcterms.extent135 pages : color illustrationsen_US
dcterms.isPartOfPolyU Electronic Thesesen_US
dcterms.issued2024en_US
dcterms.educationalLevelD.B.A.en_US
dcterms.educationalLevelAll Doctorateen_US
dcterms.LCSHTechnology -- Psychological aspectsen_US
dcterms.LCSHJob stressen_US
dcterms.LCSHLabor turnoveren_US
dcterms.LCSHHong Kong Polytechnic University -- Dissertationsen_US
dcterms.accessRightsrestricted accessen_US

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Please use this identifier to cite or link to this item: https://theses.lib.polyu.edu.hk/handle/200/12857