Author: Yip, So King Kristy
Title: A proposal for a pedagogical framework of hybrid teaching and learning for tourism and hospitality education
Degree: DHTM
Year: 2023
Subject: Blended learning
Hospitality industry -- Study and teaching (Higher) -- China
Tourism -- Study and teaching (Higher) -- China
Hong Kong Polytechnic University -- Dissertations
Department: School of Hotel and Tourism Management
Pages: xiii, 196 pages : color illustrations
Language: English
Abstract: As a consequence of the outbreak of COVID-19, which imposed social distancing regulations on all students, all stakeholders in the education sector have been confronted with many difficulties involving class suspension. In the future, hybrid teaching and learning may replace traditional face-to-face teaching and learning, as online learning not only overcomes the limitations of social distance but also proposes that hybrid teaching and learning may replace it. Due to the transition of integrated learning from a face-to-face to a hybrid environment, it is necessary to research and propose appropriate pedagogical approaches, especially for tourism and hospitality education. Practical training, demonstrations, role-plays, internship portfolio development, on-site visits, and case studies are typically employed as pedagogical strategies within the context of tourism and hospitality education, which is typically authentic and problem-based. This raises the question of how to educate students in tourism and hospitality in a hybrid setting to meet their learning requirements. This study proposes a pedagogical framework for tourism and hospitality education.
Using the qualitative method of constructive grounded theory, the researcher interviewed 20 instructors and 30 students from four tertiary institutions in Hong Kong offering tourism and hospitality-related higher diploma programmes about their hybrid teaching and learning experiences. The information was gathered through focus group discussions and in-depth interviews. Using thematic analysis, initial, focused, and theoretical codes were developed.
The results revealed that the five most important areas for developing a pedagogical framework for tourism and hospitality education are teaching and learning challenges, the teaching and learning process, teaching and learning tools, flexibility in course delivery, and teacher capabilities. The proposed pedagogical framework for hybrid instruction and learning requires significant institutional support. The significance of the institution's role comes from the fact that it must provide instructors with the flexibility to choose the mode of instruction, monitor students' access to resources in hybrid forms of teaching and learning, and offer dependable IT support. The IT technical support personnel will assist instructors in enhancing their skills in effectively using the new teaching method and facilitating the learning process. Moreover, online and in-person education create active learning environments, facilitating tourism and hospitality education. Moreover, they facilitate virtual internships that aid students in tourism and hospitality education.
Rights: All rights reserved
Access: restricted access

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Please use this identifier to cite or link to this item: https://theses.lib.polyu.edu.hk/handle/200/12871