Full metadata record
DC FieldValueLanguage
dc.contributorDepartment of Managementen_US
dc.creatorFung, Cho-chak-
dc.identifier.urihttps://theses.lib.polyu.edu.hk/handle/200/1305-
dc.languageEnglishen_US
dc.publisherHong Kong Polytechnic University-
dc.rightsAll rights reserveden_US
dc.titleThe relationship between job characteristics and employees' reactions : a research reporten_US
dcterms.abstractOrganization constantly tries to maximize the "fit" between workers and workplace. The better the fit, the more likely that the organization will be effective and be running smoothly. This research is a case study illustrating how an organization tried to increase the fit by adopting the job redesign approach in order to solve its workers' motivation and satisfaction problem(s). In this study, the writer attempted to find out the effect of job characteristics on workers. The relationship between job characteristics and workers' motivation and satisfaction was studied and, the moderating effects of individual difference and satisfaction with job contexts were also investigated. A factory in Tai Po was involved in this research. The questionnaire used was Job Diagnostic Survey, which was translated from English into Chinese to facilitate the process of data collection. Out of the 51 returned questionnaires , 46 were found useful for the analysis. The results indicated that workers' jobs were relatively low in task identity, autonomy and feedback from job itself. Strong relationship was observed between the job characteristics and the critical psychological states and affective outcomes of the workers. Though the individual growth need strength of the workers was not high, they were found to be not satisfied with their jobs and the opportunities for personal growth and development. Hence, job enrichment program was recommended as a means to solve the workers' motivation and satisfaction problem(s) faced by the company under study. It is hoped that this research would contribute to the better achievement of organizational objectives and satisfaction of workers in the company under study and arouse more interest to the further study of jab redesign.en_US
dcterms.extentvii, 100 leaves ; 30 cmen_US
dcterms.isPartOfPolyU Electronic Thesesen_US
dcterms.issued1992en_US
dcterms.educationalLevelAll Masteren_US
dcterms.educationalLevelM.B.A.en_US
dcterms.LCSHJob analysisen_US
dcterms.LCSHJob satisfactionen_US
dcterms.LCSHEmployee motivationen_US
dcterms.LCSHHong Kong Polytechnic -- Dissertationsen_US
dcterms.accessRightsrestricted accessen_US

Files in This Item:
File Description SizeFormat 
b11509788.pdfFor All Users (off-campus access for PolyU Staff & Students only)2.77 MBAdobe PDFView/Open


Copyright Undertaking

As a bona fide Library user, I declare that:

  1. I will abide by the rules and legal ordinances governing copyright regarding the use of the Database.
  2. I will use the Database for the purpose of my research or private study only and not for circulation or further reproduction or any other purpose.
  3. I agree to indemnify and hold the University harmless from and against any loss, damage, cost, liability or expenses arising from copyright infringement or unauthorized usage.

By downloading any item(s) listed above, you acknowledge that you have read and understood the copyright undertaking as stated above, and agree to be bound by all of its terms.

Show simple item record

Please use this identifier to cite or link to this item: https://theses.lib.polyu.edu.hk/handle/200/1305