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dc.contributorDepartment of Industrial and Systems Engineeringen_US
dc.contributor.advisorSumbal, Muhammad Saleem (ISE)en_US
dc.creatorWang, Shuqi-
dc.identifier.urihttps://theses.lib.polyu.edu.hk/handle/200/13372-
dc.languageEnglishen_US
dc.publisherHong Kong Polytechnic Universityen_US
dc.rightsAll rights reserveden_US
dc.titleExploring the impact of generative AI on knowledge management processes for improved organizational performanceen_US
dcterms.abstractWith the integration of digital technologies into manufacturing and industrial processes, the importance of the knowledge-based economy has become increasingly prominent, emphasizing intellectual capital, innovation, and information as key drivers of economic growth. In this context, the rapid development of GenAI technology has brought about the explosive growth of data volume and has demonstrated strong content creation capabilities, reshaping the way knowledge is created and acquired. However, the application of GenAI in knowledge management also brings challenges, such as cognitive confusion and the accuracy of knowledge content. This paper aims to explore how GenAI influences processes such as knowledge creation, acquisition, and sharing in an organizational context, and to analyze its combined impact on knowledge management to eventually improve organizational performance. Given that academia is a knowledge-intensive field, this research work focuses on the impact of GenAI on knowledge management in academia, in order to provide useful insights and support for academic institutions and individuals to better use and manage knowledge resources and enhance performance.en_US
dcterms.extent106 pages : color illustrationsen_US
dcterms.isPartOfPolyU Electronic Thesesen_US
dcterms.issued2024en_US
dcterms.educationalLevelM.Sc.en_US
dcterms.educationalLevelAll Masteren_US
dcterms.LCSHArtificial intelligenceen_US
dcterms.LCSHKnowledge managementen_US
dcterms.LCSHIndustrial managementen_US
dcterms.LCSHOrganizational learningen_US
dcterms.LCSHHong Kong Polytechnic University -- Dissertationsen_US
dcterms.accessRightsrestricted accessen_US

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Please use this identifier to cite or link to this item: https://theses.lib.polyu.edu.hk/handle/200/13372