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DC FieldValueLanguage
dc.contributorFaculty of Businessen_US
dc.contributor.advisorXiao, Guang (LMS)en_US
dc.creatorLee, Kin Ho Henry-
dc.identifier.urihttps://theses.lib.polyu.edu.hk/handle/200/13691-
dc.languageEnglishen_US
dc.publisherHong Kong Polytechnic Universityen_US
dc.rightsAll rights reserveden_US
dc.titleGlobal sea freight business digital transformation for electronic manufacturing services (EMS) industryen_US
dcterms.abstractThis research investigates the digital transformation priorities and challenges in global sea freight operations supporting the Electronic Manufacturing Services (EMS) industry. Through a mixed-method approach combining Analytic Hierarchy Process (AHP) analysis and in-depth industry expert interviews, the study examines how Manufacturing and Logistics sectors approach digital transformation initiatives. The research methodology included surveys from 48 Manufacturing and 17 Logistics sector professionals, complemented by interviews with industry leaders including one of the world's top 10 global freight companies and multiple public-listed EMS providers.en_US
dcterms.abstractThe findings reveal that Transparency, Traceability, and Security (T-01) emerges as the top priority across both Manufacturing (30.4%) and Logistics (26.9%) sectors. However, significant differences exist in secondary priorities, with Manufacturing emphasizing Real-time Tracking and Monitoring (21.9%) while Logistics focuses on Regulatory Uncertainty (17.4%). The research identifies substantial capability gaps between industry leaders like Flex (US$30.35 billion revenue) and the broader market, where approximately 50% of documentation processes remain manual despite having advanced ERP systems.en_US
dcterms.abstractThe study's analysis of platform implementation experiences, particularly LOG#1's previous blockchain initiative, reveals that successful digital transformation is more effectively achieved through a "pull" approach driven by regulatory frameworks and clear market demands rather than technology-pushed solutions. This finding is validated through contemporary examples like the European Union's USB-C mandate impact on industry practices.en_US
dcterms.abstractThis research contributes to both theoretical understanding and practical implementation strategies for digital transformation in maritime logistics. It provides actionable insights for industry stakeholders while highlighting the importance of balanced approaches that consider both immediate operational benefits and long-term strategic value. The findings emphasize the need for sector-specific implementation strategies and suggest directions for future research in cross-sector collaboration and regulatory frameworks supporting digital transformation initiatives.en_US
dcterms.extentxviii, 234 pages : color illustrationsen_US
dcterms.isPartOfPolyU Electronic Thesesen_US
dcterms.issued2025en_US
dcterms.educationalLevelDFinTechen_US
dcterms.educationalLevelAll Doctorateen_US
dcterms.LCSHBusiness logisticsen_US
dcterms.LCSHShippingen_US
dcterms.LCSHBusiness logistics -- Information technologyen_US
dcterms.LCSHHong Kong Polytechnic University -- Dissertationsen_US
dcterms.accessRightsrestricted accessen_US

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Please use this identifier to cite or link to this item: https://theses.lib.polyu.edu.hk/handle/200/13691