| Author: | Wang, Fabo |
| Title: | A survey-based study on virtual employees deployment and coexistence |
| Degree: | DFinTech |
| Year: | 2025 |
| Department: | Faculty of Business |
| Pages: | 1 volume (unpaged) : color illustrations |
| Language: | English |
| Abstract: | The rapid integration of virtual employees has revolutionized industries by enhancing operational efficiency and complementing manual workflows. This study focuses on the adoption and impact of virtual employees within the communications industry. It explores critical factors influencing employee acceptance, including digital literacy, role-specific perceptions, and contextual variables such as IT dependency. Moreover, it addresses less-explored dimensions, such as the gender representation of virtual employees, their progression from assistant to managerial roles, and the effects of technological advancements. The findings reveal both the benefits—such as increased speed, availability, compliance, and quality—and the challenges, including costs and decision-making limitations. By examining the nature, applications, and optimization strategies for virtual employee, the study offers valuable insights into enhancing implementation through advanced algorithms and improved employee engagement practices. These results provide a deeper understanding of how virtual employees empower organizations, emphasizing the necessity of balancing technological innovation with human adaptability to foster seamless integration and sustainable value creation in an era of rapid digital transformation. |
| Rights: | All rights reserved |
| Access: | restricted access |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 8376.pdf | For All Users (off-campus access for PolyU Staff & Students only) | 2.81 MB | Adobe PDF | View/Open |
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