Author: Chan, Kit-ying Sandy
Title: Perceived organizational politics among nursing professionals in a Chinese society : direct effects on attitudinal and bahavioral outcomes and moderating effects of Guanxi and participative management
Degree: D.B.A.
Year: 2002
Subject: Hong Kong Polytechnic University -- Dissertations
Office politics -- China
Nurses -- China -- Attitudes
Nursing ethics -- China
Department: Department of Management
Pages: viii, 183 leaves ; 30 cm
Language: English
Abstract: This study examines the relationship between organizational politics and work related outcomes, including attitudinal (job satisfaction, affective and normative organizational commitment) and behavioral (intention to exit, neglect behavior and work performance) responses among Chinese nurses. As the Hong Kong Hospital Authority has introduced a market oriented management program, staffs have started to compete for resources, promotion and power. It is not surprising to find battlefields inside hospitals which evidences what Mintzberg (1985) proposed as a metaphor for political arenas. Concurrently, Hospital Authority started to promulgate participative management in daily clinical operation and hospital administration since 1991. Thus, enough time has lapsed to investigate its effectiveness in reducing the negative effects of organizational politics. This study is conducted in a Chinese society, therefore, the effect of guanxi on organizational politics is also explored. Based on Ferris et al's (1989) model of Perceived Organizational Politics, a conceptual framework is developed. This framework is tested with two groups of Hong Kong nurses and one group of Beijing nurses. The findings echo previous results in the West. Organizational politics is found to have negative relationships with job satisfaction, affective commitment, normative commitment and work performance, and positive relationship with neglect behavior and intention to exit. The interaction term of participative management and organizational politics has significant positive effects on job satisfaction, affective organizational commitment and work performance; and negative effect on intention to exit. The interaction term of guanxi and organizational politics has significant positive effects on job satisfaction and organizational affective commitment, and negative effect on neglect behavior. All positive direction results indicated that weakening effects by moderator on the relationships between organizational politics and job satisfaction, affective commitment and work performance existed. Conversely the negative sign indicated strengthening effects by the moderator on the relationships between organizational politics and intention to exit and neglect behavior respectively. In addition, this study represents a pioneer effort to explore the topic of organizational politics among the nurses in People's Republic of China. The findings of this study will be instrumental to nurses to better manage organizational politics within hospitals. It also adds knowledge to cross cultural research in the area of organizational politics. Future study directions are discussed and managerial implication for researchers and practitioners are offered.
Rights: All rights reserved
Access: restricted access

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