| Author: | Huang, Hezhou |
| Title: | The impact of Confucian culture on hotel property non-financial performance : from an ESG perspective |
| Advisors: | Lin, Michael (SHTM) |
| Degree: | DHTM |
| Year: | 2025 |
| Subject: | Confucianism Hotels -- Environmental aspects Social responsibility of business Sustainable development Hong Kong Polytechnic University -- Dissertations |
| Department: | School of Hotel and Tourism Management |
| Pages: | vii, 176 pages : color illustrations |
| Language: | English |
| Abstract: | In the current VUCA world background, ESG, the concept of which is grounded in the principles of corporate sustainability, has emerged as a focal point for corporate development. Considering culture is a significant influencer of human behavior, which could play a crucial role in affecting a variety of dimensions of corporate ESG and further influence corporate performance through ESG factors, this paper specifically focused on Confucian culture, which was the most representative culture in the history of China, and explored whether and how Confucian culture would have an impact on different dimensions of ESG in the hotel industry and investigated whether it had further impacts on hotel non-financial performance on the property level through affecting ESG factors. The paper used a qualitative and quantitative mixed research method and the research results confirmed that Confucian culture has a positive impact on all three dimensions of Environment (E), Social (S) or Governance (G) and it also further helped enhance hotel non-financial performance on the property level through the impacts on ESG factors whether it's from the perspective of employees or customers. Furthermore, the research also identified that Confucian culture also had some negative impacts on ESG, particularly on some Governance (G) factors such as decrease team proactivity, creativity, compatibility and etc. Nonetheless, the overall positive impacts of Confucian culture on hotel ESG and hotel property non-financial performance was confirmed, which holds significant implications for both future academic research and managerial practice. |
| Rights: | All rights reserved |
| Access: | restricted access |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 8702.pdf | For All Users (off-campus access for PolyU Staff & Students only) | 1.73 MB | Adobe PDF | View/Open |
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