Author: Choi, Kit-yung Sonia
Title: A framework of knowledge processes for professional quantity surveying firms in Hong Kong
Degree: M.Phil.
Year: 2006
Subject: Hong Kong Polytechnic University -- Dissertations
Knowledge management -- China -- Hong Kong
Quantity surveying -- China -- Hong Kong
Department: Department of Building and Real Estate
Pages: 210, 1, 4, 1, 7 p. : ill. (chiefly col.) ; 30 cm
Language: English
Abstract: Knowledge is increasingly recognised as a competitive advantage of organisations. In view of the essence of knowledge, this research seeks to explore the knowledge processes which are being undertaken in professional quantity surveying firms in Hong Kong. As quantity surveying firms are characterised by their professional identity and knowledge-driven nature, knowledge is highly crucial to their successes in the competitive and dynamics business environment. Owing to the phenomena that knowledge management is still in its infancy in the construction industry and structured knowledge management processes have probably not yet been well deployed in the surveying discipline, this research focuses on implicit knowledge management processes. A framework of knowledge processes was developed from a detailed literature review with an attempt to enhance the knowledge flow in Hong Kong professional quantity surveying firms. The applicability and validity of the framework were verified by qualitative and quantitative research methods. Three individual interviews were conducted with selected experienced practitioners in firms of different sizes with a view to reveal the prevailing implicit knowledge management processes in the surveying discipline from their perspectives. Findings of the individual interviews indicated the presence of such processes and similar practices in different firms. On the basis of these interview findings, a questionnaire survey was then conducted to study the opinion of professional quantity surveyors on the details of these processes and the questionnaire was returned with a response rate of 42.6% (111 out of 260). By these means, qualitative and quantitative approaches both reported consistent findings. Taking advantage of the findings collected in the individual interviews and the questionnaire survey, this research identifies and derives six knowledge management processes in the quantity surveying firms, namely acquisition, creation, store, distribution, use and maintaining. These processes interact with one another to form a powerful tool for sustaining the competitiveness of the firms. Moreover, this research also reveals that the awareness of managing knowledge in Hong Kong professional quantity surveying firms still remains low. In addition, results of statistical analyses suggest that firm size and experience of professional practice have some bearing on quantity surveyors' perception of how knowledge is managed in their workplace.
Rights: All rights reserved
Access: open access

Files in This Item:
File Description SizeFormat 
b19579810.pdfFor All Users2.54 MBAdobe PDFView/Open

Copyright Undertaking

As a bona fide Library user, I declare that:

  1. I will abide by the rules and legal ordinances governing copyright regarding the use of the Database.
  2. I will use the Database for the purpose of my research or private study only and not for circulation or further reproduction or any other purpose.
  3. I agree to indemnify and hold the University harmless from and against any loss, damage, cost, liability or expenses arising from copyright infringement or unauthorized usage.

By downloading any item(s) listed above, you acknowledge that you have read and understood the copyright undertaking as stated above, and agree to be bound by all of its terms.

Show full item record

Please use this identifier to cite or link to this item: