Full metadata record
| DC Field | Value | Language |
|---|---|---|
| dc.contributor | Graduate School of Business | en_US |
| dc.creator | Chan, Tsz-chung | - |
| dc.identifier.uri | https://theses.lib.polyu.edu.hk/handle/200/1815 | - |
| dc.language | English | en_US |
| dc.publisher | Hong Kong Polytechnic University | - |
| dc.rights | All rights reserved | en_US |
| dc.title | Business process outsourcing (BPO) strategy of the Hong Kong real estate industry | en_US |
| dcterms.abstract | Business Process Outsourcing (BPO) has been widely used as a competitive strategy in the Hong Kong real estate industry. Despite there have been numerous literatures and research on the impacts of BPO to the competitiveness of organizations in various industries of different countries, little empirical research has been conducted on the BPO strategy in the real estate industry, to be more specific, the very unique Hong Kong real estate industry. This present study addressed this relative void in the literature by exploring, among others, the motives of BPO among the HK real estate developers, the applicability of the traditional BPO model to the local industry, impact & correlation of BPO strategy to the cost competitiveness of the developers, and current BPO management problems and associated solutions in the industry. Results of the study indicated that the sourcing decision in HK real estate industry is subject to a number of unique and industry-specific internal and external environmental constraints that make the traditional BPO strategy not wholly applicable in the local industry. Moreover, BPO strategy was found to have certain correlation with the cost competitiveness of the developers, and outsourcing of certain business processes in the generic real estate value chain could add more value than others to the cost competitiveness of a developer. | en_US |
| dcterms.extent | v, 99, [10] leaves : ill. ; 30 cm | en_US |
| dcterms.isPartOf | PolyU Electronic Theses | en_US |
| dcterms.issued | 2004 | en_US |
| dcterms.educationalLevel | All Master | en_US |
| dcterms.educationalLevel | M.B.A. | en_US |
| dcterms.LCSH | Hong Kong Polytechnic University -- Dissertations | en_US |
| dcterms.LCSH | Real estate business -- China -- Hong Kong | en_US |
| dcterms.LCSH | Contracting out -- China -- Hong Kong | en_US |
| dcterms.LCSH | Reengineering (Management) -- China -- Hong Kong | en_US |
| dcterms.accessRights | restricted access | en_US |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| b17727157.pdf | For All Users (off-campus access for PolyU Staff & Students only) | 4.88 MB | Adobe PDF | View/Open |
Copyright Undertaking
As a bona fide Library user, I declare that:
- I will abide by the rules and legal ordinances governing copyright regarding the use of the Database.
- I will use the Database for the purpose of my research or private study only and not for circulation or further reproduction or any other purpose.
- I agree to indemnify and hold the University harmless from and against any loss, damage, cost, liability or expenses arising from copyright infringement or unauthorized usage.
By downloading any item(s) listed above, you acknowledge that you have read and understood the copyright undertaking as stated above, and agree to be bound by all of its terms.
Please use this identifier to cite or link to this item:
https://theses.lib.polyu.edu.hk/handle/200/1815