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dc.contributorSchool of Hotel and Tourism Managementen_US
dc.creatorDu, Jie-
dc.identifier.urihttps://theses.lib.polyu.edu.hk/handle/200/1836-
dc.languageEnglishen_US
dc.publisherHong Kong Polytechnic University-
dc.rightsAll rights reserveden_US
dc.titleA study of post training stage in hotels in Hangzhou, Chinaen_US
dcterms.abstractThe purpose of this dissertation is to identify the factors affecting training effectiveness during the post training stage; to investigate the relationship between the identified factors and training effectiveness during the post training stage; to investigate the relationship between the training effectiveness and job satisfaction and turnover intention. Based on the survey of 191 usable questionnaires, SPSS was undertaken to analyze the pertinent factors and the relevant relationships. The research model was established after a review of the applicable literature and the responses of focus groups. The research demonstrated that superior support, incentives and resources played a positive role in improving the training effectiveness in the post training stage. The effectiveness of the post training stage was further improved by additional follow up training, the presence of role models, and a good department atmosphere. These factors strongly facilitated the transfer of learning, as did the praise and reward of good performance. All these measures should be used to improve the training effectiveness in the post training stage, Training effectiveness was positively related to job satisfaction and negatively related to turnover.en_US
dcterms.extentx, 72 leaves : ill. (some col.) ; 30 cmen_US
dcterms.isPartOfPolyU Electronic Thesesen_US
dcterms.issued2004en_US
dcterms.educationalLevelAll Masteren_US
dcterms.educationalLevelM.Sc.en_US
dcterms.LCSHHong Kong Polytechnic University -- Dissertationsen_US
dcterms.LCSHHotels -- Employees -- Training of -- China -- Hangzhou -- Case studiesen_US
dcterms.accessRightsrestricted accessen_US

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Please use this identifier to cite or link to this item: https://theses.lib.polyu.edu.hk/handle/200/1836