Author: | Liang, Pui-hin |
Title: | A BPR program in an electronic manufacturing plant in Hong Kong |
Degree: | M.Sc. |
Year: | 1999 |
Subject: | Electronic industries -- China -- Hong Kong -- Case studies Reengineering (Management) -- China -- Hong Kong -- Case studies Hong Kong Polytechnic University -- Dissertations |
Department: | Multi-disciplinary Studies Department of Management |
Pages: | viii, 105 leaves : ill. ; 30 cm |
Language: | English |
Abstract: | Nowadays, companies are facing dramatic changing business environment as well as keen competitions. In order to have a strong position in the market, companies need to improve their operations continuously. Companies started to review their business processes and this led to the introduction of business process reengineering (BPR). BPR has been identified as a key strategic initiative for achieving business improvement for organisations. A case study about the application of BPR in a real business was discussed in this report. The external threats and internal weaknesses faced by an electronic manufacturing plant in Hong Kong were critically examined. The report aimed to provide a detailed guidance and theoretical framework to the top management of the company so as to facilitate the implementation of BPR, in turn, improve the operation efficiency. To make BPR a success, a survey was conducted to obtain the company culture and employee attitudes and found that the company was ready to undergo BPR. The importance of BPR was emphasized and some critical factors that needed to be considered in running BPR were also found. These factors were clear and understandable concept, appropriate framework and methodology, top management support, clear and realistic expectation, setting up of reengineering team, select appropriate process to re-design, adapt a "small-wins" results-oriented strategy, good communication channel, training, maximizing benefits of information technology, adequate resources support and proper evaluation system could make BPR work in the company. |
Rights: | All rights reserved |
Access: | restricted access |
Files in This Item:
File | Description | Size | Format | |
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b14835277.pdf | For All Users (off-campus access for PolyU Staff & Students only) | 2.64 MB | Adobe PDF | View/Open |
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