Full metadata record
| DC Field | Value | Language |
|---|---|---|
| dc.contributor | School of Hotel and Tourism Management | en_US |
| dc.creator | Jiang, Shuhuai | - |
| dc.identifier.uri | https://theses.lib.polyu.edu.hk/handle/200/3534 | - |
| dc.language | English | en_US |
| dc.publisher | Hong Kong Polytechnic University | - |
| dc.rights | All rights reserved | en_US |
| dc.title | An exploratory study of attitude towards outsourcing in the hotel industry in Hong Kong | en_US |
| dcterms.abstract | There have been many studies on outsourcing globally, but the similar studies on hotel industry in Hong Kong are hardly found. The objective of this study is to identify the main purposes and leading factors of outsourcing, and investigate the problems in outsourcing. In the research 15 senior managers in Hong Kong hotel industry were interviewed. Through qualitative analysis, it is identified that reducing cost and reducing business operation risk are the main purposes of outsourcing. This study reveals that there are several factors leading outsourcing, such as: competition, the philosophy of hotel management. Some problems also appear in the process of outsourcing, for instance, how to control the service quality and select qualified outside suppliers. | en_US |
| dcterms.extent | 101 leaves : ill. ; 30 cm | en_US |
| dcterms.isPartOf | PolyU Electronic Theses | en_US |
| dcterms.issued | 2005 | en_US |
| dcterms.educationalLevel | All Master | en_US |
| dcterms.educationalLevel | M.Sc. | en_US |
| dcterms.LCSH | Hong Kong Polytechnic University -- Dissertations | en_US |
| dcterms.LCSH | Contracting out -- China -- Hong Kong | en_US |
| dcterms.LCSH | Hospitality industry -- China -- Hong Kong | en_US |
| dcterms.accessRights | restricted access | en_US |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| b18182306.pdf | For All Users (off-campus access for PolyU Staff & Students only) | 3.92 MB | Adobe PDF | View/Open |
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