| Author: | Chan, Hoi-shan Bella |
| Title: | Factors influencing organizational commitment in a telecommunication company |
| Degree: | M.Sc. |
| Year: | 2000 |
| Subject: | Organizational commitment -- Case studies Job satisfaction -- Case studies Hong Kong Polytechnic University -- Dissertations |
| Department: | Multi-disciplinary Studies Department of Management |
| Pages: | viii, 89, [11] leaves : ill. ; 30 cm |
| Language: | English |
| Abstract: | The present study investigated the relationships between job satisfaction and organization commitment. It conducted on job satisfaction with a view to accessing its effectiveness and implications on organizational commitment. The former included pay, promotion, working relationship with supervisor, coworker and nature of work. The latter included affective, continuance and normative commitment. It aimed to find out how and to what extent job satisfaction impacts on dependent variable of organizational commitment. To further explored the possible relationship, interactions of biographical characteristics as well as organization related components were also tested. The proposed model developed for testing was a quantitative one. A sample of 330 employees of all levels from the Telecommunication Company were selected to test eleven hypotheses, of which eight were supported. Further, results revealed that job satisfaction served as significant predictors of organization commitment. In addition, the study showed that some of the biographical characteristics and demographic variables also had predictive power on different constructs of organizational commitment. This study provides insights to the human resources practitioners that there are potential threats hidden in working environment if the Company cannot properly manage the different aspects of the job, say, pay, promotion, etc. However, biographical characteristics and demographic variables alone do not have significant predictive power organizational commitment, which supported the Anti-discrimination Ordinances. Recommendations in the area of human resources management can help to enhance organization commitment. |
| Rights: | All rights reserved |
| Access: | restricted access |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| b15689049.pdf | For All Users (off-campus access for PolyU Staff & Students only) | 3.11 MB | Adobe PDF | View/Open |
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