| Author: | Chan, Pak-chau |
| Title: | Evaluating the effectivesness of full-time secretarial training programmes in Hong Kong's technical institutes |
| Degree: | M.B.A. |
| Year: | 1994 |
| Subject: | Secretaries -- Training of -- China -- Hong Kong Office practice -- Study and teaching -- Evaluation Technical education -- China -- Hong Kong -- Evaluation Hong Kong Polytechnic -- Dissertations |
| Department: | Department of Management |
| Pages: | x, 79 leaves : ill. ; 30 cm |
| Language: | English |
| Abstract: | This research attempted to evaluate the effectiveness of the full-time secretarial training programmes offered by technical institutes in Hong Kong. The theoretical framework were adopted from the four level evaluation model proposed by (Donald Kirkpatrick.) The findings revealed that the effectiveness of the certificate course was much lower than diploma course due to short duration and poor academic abilities of students. The course contents have neglected the importance of computer technology and language communication skills in the present commercial environment. In addition, internal management problems also affected the effectiveness of the training programmes. Hence, recommendations were made against the above problems. Firstly, it should enlarge the further study quotas for certificate course graduates for enrolling in diploma course. Secondly, the course contents should be enriched with more computer and language training including Putonghua so that the graduates can cope with the needs of commercial society. Thirdly, an independent course leader with full power and responsibilities is required to head the existing course committee. Appropriate teaching approaches and teaching loading will be controlled to enhance the effectiveness. |
| Rights: | All rights reserved |
| Access: | restricted access |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| b11525277.pdf | For All Users (off-campus access for PolyU Staff & Students only) | 2.67 MB | Adobe PDF | View/Open |
Copyright Undertaking
As a bona fide Library user, I declare that:
- I will abide by the rules and legal ordinances governing copyright regarding the use of the Database.
- I will use the Database for the purpose of my research or private study only and not for circulation or further reproduction or any other purpose.
- I agree to indemnify and hold the University harmless from and against any loss, damage, cost, liability or expenses arising from copyright infringement or unauthorized usage.
By downloading any item(s) listed above, you acknowledge that you have read and understood the copyright undertaking as stated above, and agree to be bound by all of its terms.
Please use this identifier to cite or link to this item:
https://theses.lib.polyu.edu.hk/handle/200/3806