| Author: | Cheung, Ying-choi Albert |
| Title: | Linking competency to the supervisor development plan |
| Degree: | M.B.A. |
| Year: | 1994 |
| Subject: | Kowloon Canton Railway Corporation Supervisors -- Training of -- China -- Hong Kong Supervision of employees Performance Hong Kong Polytechnic -- Dissertations |
| Department: | Department of Management |
| Pages: | vi, 98 leaves : ill. ; 30 cm |
| Language: | English |
| Abstract: | Since the pass ten years, Kowloon Canton Railway Corporation has undergone a number of re-organisation. Training and development function with the emphasis of customer driven is still an effective means to help the organisation grow. Technical training and management development programmes are being focused on technical staff and management staff. Supervisors who are viewed as the bridge between management and floor level staff are being ignored. All the supervisors will only attend a basic supervisory programme and no intention to improve their supervisory skills is revealed. In view of the situation, a supervisor development plan is strongly recommended. Competence being well received by others companies is used as direction in formulating the development plan. A competency questionnaire is designed to elicit the ten most important competencies required for the supervisors'. The acceptance of the resulted competencies is high due to the involvement of managers in the whole process. With reference to the identified competencies, various training programmes which are the most foundamental element in the supervisor development plan van be designed. Following the classroom training, the supervisors are required to practise the skills they have learned from the programmes in their day to day working environment. Mentorinq system and follow-up workshops are being viewed as the next level of the development plan. Supervisors are expected to exchange their opinions with their mentors and also share with each others during the workshops. Once the supervisor development plan is in force, the corporation will have a long term strategy in developing her supervisors. |
| Rights: | All rights reserved |
| Access: | restricted access |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| b11525368.pdf | For All Users (off-campus access for PolyU Staff & Students only) | 2.6 MB | Adobe PDF | View/Open |
Copyright Undertaking
As a bona fide Library user, I declare that:
- I will abide by the rules and legal ordinances governing copyright regarding the use of the Database.
- I will use the Database for the purpose of my research or private study only and not for circulation or further reproduction or any other purpose.
- I agree to indemnify and hold the University harmless from and against any loss, damage, cost, liability or expenses arising from copyright infringement or unauthorized usage.
By downloading any item(s) listed above, you acknowledge that you have read and understood the copyright undertaking as stated above, and agree to be bound by all of its terms.
Please use this identifier to cite or link to this item:
https://theses.lib.polyu.edu.hk/handle/200/4058