Author: Chan, See-lan Shirley
Title: Nurses' job satisfaction : long-term-care vs short-term-care settings
Degree: M.Sc.
Year: 1998
Subject: Hong Kong Polytechnic University -- Dissertations
Nurses -- Job satisfaction -- China -- Hong Kong -- Case studies
Department: Multi-disciplinary Studies
Department of Management
Pages: iv, 80 leaves : ill. (some col.) ; 30 cm
Language: English
Abstract: Cheshire Home, Shatin (SCH) is a very unique hospital, which provides both Short-term (Convalescent Unit) and Long-term (Disabled Unit) care to customers. The Convalescent Unit provides rehabilitative services to patients transferred from the Prince of Wales Hospital while the Disabled Unit gives home services to physically handicapped people. The researcher noticed that the nurses in the Convalescent Unit (short-term-care setting) consistently gave a higher sick-leave rate than the nurses in the Disabled Unit (Long-term-care setting). This study then, investigated the overall job satisfaction of nurses in Cheshire Home and then compared the level of job satisfaction of nurses in the two different care settings. All Registered and Enrolled nurses (RNs & ENs) working in SCH were invited to participate in the study. The design of the study was a descriptive exploratory one, using a survey questionnaire as the method to collect data about nurses' responses toward different job factors. Herzberg's dual-factor theory was employed as an analyzing framework for the study. The result of the study showed that, in general, the level of job satisfaction of nurses in SCH was quite good with DU nurses significantly more satisfied in two extrinsic factors - supervision and company policy. It was recommended that participatory leadership style should be used to improved supervisor and supervisee relationship in CU. In addition, more recognition of work such as praise from the hospital management could improve nurses' job satisfaction.
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