Author: Ip, Tung-fun Fanny
Title: Nurses' experiences in the changes of quality of care resulted from the Hospital Authority's new management initiatives between 1990-2001
Degree: M.Sc.
Year: 2002
Subject: Hong Kong Polytechnic University -- Dissertations
Hospital Authority (Hong Kong, China)
Medical care -- China -- Hong Kong -- Finance
Medical care -- China -- Hong Kong -- Evaluation
Department: School of Nursing
Pages: vii, 203 leaves : col. ill. ; 30 cm
Language: English
Abstract: The establishment of the Hospital Authority in 1990 brought dramatic changes to the Hong Kong health care system and its new management initiatives strongly influenced nurses' experiences in the quality of care. To enhance our understanding of their experiences, a phenomenology was conducted and fifteen informants including nursing officers, nurse specialists, nurse educators, and registered nurses took part in this study. These informants were referred through the snowball sampling method from one teaching and two non-teaching institutions and all of them had more than ten years of working experience under the Hospital Authority. Hence this study thoroughly explored nurses' experiences over the past decade (1990 - 2001) and the phenomenon concerning the impact of new management initiatives and quality of care was compiled under the themes of resources, organization, team collaboration, partnership with patients and the nurses themselves. These themes interact with each other and closely worked to facilitate the changes in the quality of care. On one hand, this study reflects the effectiveness of the HA 's strategies; on the other hand it also serves as a reference for future quality planning. It is hoped that by exploring and reflecting on the nurses' experiences, one can make further improvements in the health care management strategies and quality of care can be enhanced further.
Access: restricted access

Files in This Item:
File Description SizeFormat 
b16866691.pdfFor All Users (off-campus access for PolyU Staff & Students only)10.61 MBAdobe PDFView/Open

Copyright Undertaking

As a bona fide Library user, I declare that:

  1. I will abide by the rules and legal ordinances governing copyright regarding the use of the Database.
  2. I will use the Database for the purpose of my research or private study only and not for circulation or further reproduction or any other purpose.
  3. I agree to indemnify and hold the University harmless from and against any loss, damage, cost, liability or expenses arising from copyright infringement or unauthorized usage.

By downloading any item(s) listed above, you acknowledge that you have read and understood the copyright undertaking as stated above, and agree to be bound by all of its terms.

Show full item record

Please use this identifier to cite or link to this item: