Author: Man, Wing-kay
Title: Using EIS in to-day hotel information system
Degree: M.Sc.
Year: 1998
Subject: Hotel management -- Data processing
Management information systems
Hong Kong Polytechnic University -- Dissertations
Department: Department of Computing
Pages: x, 88 leaves : ill. ; 30 cm
Language: English
Abstract: One of the most successful service industry in Hong Kong is the hotel industry. Hospitality management is a complex business operation. For the smooth operation of a hotel, and making profits, a professional management company often takes a general manager's role in managing a hotel for the hotel owner. A hotel management company needs to monitor its hotels to ensure they carry out various business strategies properly. They need up-to-date information of a hotel's operation. Hotel owners want to hire a reliable management company to run their business for making more profits. The evaluation of the performance of a management company is based on the operation budget approved by the hotel owner. This research aims to design a framework of a cost-effective Executive Information System (EIS) to help hotel executives for data sharing, analyses, manipulation and business planning. The framework allows ad hoc reports to be generated easily. A user of the EIS only needs little training on how to use the system for reporting data. The data retrieved can be presented in chart, graphics or in a report format. Statistics of the data can be computed easily. Despite the fact that the data are originated from different hotel sites, they can be imported into the EIS database. A key component of the suggested framework is to take advantage of cheap PC hardware and software package for the construction of the EIS. This not only provides an inexpensive platform for system development, but also allows flexibility in future upgrade and maintenance.
Rights: All rights reserved
Access: restricted access

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