Full metadata record
DC FieldValueLanguage
dc.contributorMulti-disciplinary Studiesen_US
dc.contributorDepartment of Computingen_US
dc.creatorLau, Mei-bik Jessica-
dc.identifier.urihttps://theses.lib.polyu.edu.hk/handle/200/4682-
dc.languageEnglishen_US
dc.publisherHong Kong Polytechnic University-
dc.rightsAll rights reserveden_US
dc.titleRisk factors affecting future information system outsourcing decisionen_US
dcterms.abstractThis paper seeks empirically to explore what risk factors affect future information system (IS) outsourcing decision of outsourcing companies or having outsourcing plan of non-outsourcing companies. Based on the past theories and research related to concept of risk and risks associated with IS outsourcing, a research model to explain the influence of risk on future IS outsourcing decision is developed and twenty-nine hypotheses are derived for empirical testing. The model posits that risk factors have an indirect effect, through undesirable consequences related to IS outsourcing, as well as a direct effect on future IS outsourcing decision. Four risk factors including vendor attitude problem, vendor competence problem, coordination problem and in-house competence problem were considered. Five undesirable consequences including loss of corporate security, degradation of IS service, loss of control, high unexpected cost, and loss of in-house IS capability were considered. A survey of 600 Hong Kong companies resulted in 148 usable responses for the data analysis. LISREL was used for statistical testing. The analysis suggests that a reasonable model fit between the model and the data. The results indicate that degradation of IS service and the loss of control have a direct effect on future IS outsourcing decision while loss of corporate security, high unexpected cost and loss of in-house IS capability do not have a direct effect on future IS outsourcing decision. Both degradation of IS service and loss of control are affected by negative vendor attitude, vendor competence problem and in-house competence problem. Of the risk factors, the results indicate that vendor competence problem and coordination problem have a direct effect on future IS outsourcing decision. From these results, managerial implications and future directions for research are discussed.en_US
dcterms.extentxi, 113, [104] leaves : ill. ; 30 cmen_US
dcterms.issued1999en_US
dcterms.educationalLevelAll Masteren_US
dcterms.educationalLevelM.Sc.en_US
dcterms.LCSHElectronic data processing departments -- Contracting outen_US
dcterms.LCSHRisk assessmenten_US
dcterms.LCSHHong Kong Polytechnic University -- Dissertationsen_US
dcterms.accessRightsrestricted accessen_US

Files in This Item:
File Description SizeFormat 
b14895407.pdfFor All Users (off-campus access for PolyU Staff & Students only)4.83 MBAdobe PDFView/Open


Copyright Undertaking

As a bona fide Library user, I declare that:

  1. I will abide by the rules and legal ordinances governing copyright regarding the use of the Database.
  2. I will use the Database for the purpose of my research or private study only and not for circulation or further reproduction or any other purpose.
  3. I agree to indemnify and hold the University harmless from and against any loss, damage, cost, liability or expenses arising from copyright infringement or unauthorized usage.

By downloading any item(s) listed above, you acknowledge that you have read and understood the copyright undertaking as stated above, and agree to be bound by all of its terms.

Show simple item record

Please use this identifier to cite or link to this item: https://theses.lib.polyu.edu.hk/handle/200/4682