Author: Chan, Po-wan Paul
Title: 'Person-environment fit' model and the attraction and retention of employees in the tourism industry : an exploratory study
Degree: M.B.A.
Year: 1996
Subject: Tourism -- China -- Hong Kong -- Employees
Tourism -- China -- Hong Kong -- Employees -- Training of
Hong Kong Polytechnic University -- Dissertations
Department: Department of Management
Pages: ix, 98 leaves : ill. ; 30 cm
Language: English
Abstract: The Vocational Training Council of Hong Kong is one of the major institutions that offer tourism training and education, it is established to provide the economy with the human resources it needs. However, most of the firms in the tourism industry are having difficulties in recruiting and retaining staff. It was found that many graduates from the tourism courses did not join the industry and those who joined the industry were not very satisfied with the working conditions and environments. In this project, 78 firms in the tourism industry and 168 tourism graduates of the Council were surveyed on the 'person-environment fit' model, The findings indicate that there is a mismatch between the requirements of the industry and the expectations of the graduates and this is one of the major reasons that causes recruitment and retention problems in the tourism industry. It is recommended that the Vocational Training Council should articulate the views of both parties and amend its curriculum so as to equip its graduates with the traits and abilities require by the industry.
Rights: All rights reserved
Access: restricted access

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