| Author: | Chan, Po-wan Paul |
| Title: | 'Person-environment fit' model and the attraction and retention of employees in the tourism industry : an exploratory study |
| Degree: | M.B.A. |
| Year: | 1996 |
| Subject: | Tourism -- China -- Hong Kong -- Employees Tourism -- China -- Hong Kong -- Employees -- Training of Hong Kong Polytechnic University -- Dissertations |
| Department: | Department of Management |
| Pages: | ix, 98 leaves : ill. ; 30 cm |
| Language: | English |
| Abstract: | The Vocational Training Council of Hong Kong is one of the major institutions that offer tourism training and education, it is established to provide the economy with the human resources it needs. However, most of the firms in the tourism industry are having difficulties in recruiting and retaining staff. It was found that many graduates from the tourism courses did not join the industry and those who joined the industry were not very satisfied with the working conditions and environments. In this project, 78 firms in the tourism industry and 168 tourism graduates of the Council were surveyed on the 'person-environment fit' model, The findings indicate that there is a mismatch between the requirements of the industry and the expectations of the graduates and this is one of the major reasons that causes recruitment and retention problems in the tourism industry. It is recommended that the Vocational Training Council should articulate the views of both parties and amend its curriculum so as to equip its graduates with the traits and abilities require by the industry. |
| Rights: | All rights reserved |
| Access: | restricted access |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| b12389833.pdf | For All Users (off-campus access for PolyU Staff & Students only) | 2.87 MB | Adobe PDF | View/Open |
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