| Author: | Ren, Steven Jifan |
| Title: | Toward a deeper understanding of information system outsourcing governance in transition economies |
| Degree: | Ph.D. |
| Year: | 2010 |
| Subject: | Hong Kong Polytechnic University -- Dissertations Information technology -- China -- Management Contracting out -- China Mixed economy -- China |
| Department: | Department of Management and Marketing |
| Pages: | 182 p. : ill. ; 31 cm. |
| Language: | English |
| Abstract: | Managing an information system (IS) outsourcing relationship is regarded as a critical success factor in commercial practice. However, there is limited academic research on how an IS outsourcing relationship is governed to ensure its success and maintain productive relationships. In particular, it is challenging for companies to achieve such feat in China due to the institutional instability of its transition economies. In this context, we draw upon institutional theory to develop a model examining relationships among governance mechanisms, IS outsourcing success, and relational continuity expectation. Results of a survey from 105 state-owned and 82 non-state-owned outsourcing projects show that the positive relationship between contractual governance and outsourcing success is stronger in state-owned firms than in non-state-owned ones. On the other hand, non-state-owned firms have a stronger relationship between relational governance and outsourcing success, and between outsourcing success and relational continuity. |
| Rights: | All rights reserved |
| Access: | open access |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| b23744960.pdf | For All Users | 1.24 MB | Adobe PDF | View/Open |
Copyright Undertaking
As a bona fide Library user, I declare that:
- I will abide by the rules and legal ordinances governing copyright regarding the use of the Database.
- I will use the Database for the purpose of my research or private study only and not for circulation or further reproduction or any other purpose.
- I agree to indemnify and hold the University harmless from and against any loss, damage, cost, liability or expenses arising from copyright infringement or unauthorized usage.
By downloading any item(s) listed above, you acknowledge that you have read and understood the copyright undertaking as stated above, and agree to be bound by all of its terms.
Please use this identifier to cite or link to this item:
https://theses.lib.polyu.edu.hk/handle/200/5757