Author: Choi, Yat-ming
Title: The influence of patient's satisfaction and health locus-of-control belief to the use of Chinese medical treatment in Hong Kong
Degree: D.B.A.
Year: 2003
Subject: Hong Kong Polytechnic University -- Dissertations
Patient satisfaction -- China -- Hong Kong
Patients -- Attitudes
Medicine, Chinese -- China -- Hong Kong
Department: Graduate School of Business
Pages: viii, 189 leaves ; 30 cm
Language: English
Abstract: This study reviewed some dominant theories of health and illness behavior in recent research and publication. It proposed a model that synthesized the Social Cognitive Theory, Social Behavioral Model, Health Belief Model, Theory of Planned Behavior and Dispositional Coping Styles to investigate in a more sharply focused manner some of the factors which have emerged, often with contradictory conclusions from these literature. It examined the effects of some individual influencers that relate to the patient's attitude toward behavior on the intention to use Chinese medicine about which previous researchers have not reached consistent conclusion. They have attracted considerable attention in the past researches on contemporary western medicine and traditional Chinese medicine. These factors include satisfaction with western medical treatment, satisfaction with Chinese medical treatment and the four scales of health locus of control beliefs of respondents. Major group differences in socio-demographic factors between patients of Chinese and western medicine groups were examined and controlled for in all subsequent analyses. Results of this study suggest that the satisfaction with western medical treatment is one of the most important factors that affect the intention to use Chinese medicine. Three factors, the satisfaction with Chinese medical treatment, the chance health outcomes and self-control over health are also statistically significant as the antecedents of the intention to use Chinese medicine. The provider control over health and general health threat have been found not the significant predictors to the intention to use Chinese medicine.
Rights: All rights reserved
Access: restricted access

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