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DC FieldValueLanguage
dc.contributorDepartment of Management and Marketingen_US
dc.creatorWong, Man-ting Mandy-
dc.identifier.urihttps://theses.lib.polyu.edu.hk/handle/200/5921-
dc.languageEnglishen_US
dc.publisherHong Kong Polytechnic University-
dc.rightsAll rights reserveden_US
dc.titleConsumers' attitude towards mobile advertisingen_US
dcterms.abstractMobile advertising has become popular in the world, especially in Asia due to its special features: ubiquity, personalization time-sensitivity and interactivity. Short Message System (SMS) has been generally used in mobile advertising. To investigate consumer behavior in mobile advertising, theory of reasoned action (TRA) (Ajzen and Fishbein, 1980; Fishbein and Ajzen 1975) is employed in this study. TRA proposes that a person's behavior is guided by intention, which is a function of subjective norm and attitude, in which beliefs will form his or her attitude. Based on TRA model, the aim of this study is to investigate the behavioral intention to receive and read mobile advertisements, with attitude serving as the mediator. This study also examines the underlying factors which affect the attitude, including opt-in and opt-out permission, ubiquity and personalization. Survey data was collected from 781 mobile phone users in Hong Kong. The data shows that mobile phone users hold unfavorable attitude towards and intention to SMS advertisements. Informativeness, entertainment, credibility, irritation, ubiquity and opt-out permission have significant effects on attitude and entertainment exhibits the strongest effect on attitude among the beliefs. Attitude is the major mediator between belief dimensions and behavioral intention.en_US
dcterms.extentvii, 263 leaves : ill. ; 30 cm.en_US
dcterms.isPartOfPolyU Electronic Thesesen_US
dcterms.issued2010en_US
dcterms.educationalLevelAll Masteren_US
dcterms.educationalLevelM.Phil.en_US
dcterms.LCSHHong Kong Polytechnic University -- Dissertationsen_US
dcterms.LCSHCellular telephone advertisingen_US
dcterms.accessRightsopen accessen_US

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