| Author: | 葛静宜 Ge, Jingyi |
| Title: | 电子化教学培训 (E-Learning) 在中国酒店业的现状及未来发展的初步研究 :以开元旅业培训为例 Dian zi hua jiao xue pei xun (E-Learning) zai Zhongguo jiu dian ye de xian zhuang ji wei lai fa zhan de chu bu yan jiu : yi kai yuan lü ye pei xun wei li |
| Degree: | M.Sc. |
| Year: | 2011 |
| Subject: | Hong Kong Polytechnic University -- Dissertations Hotels -- China -- Employees -- Training of Computer-assisted instruction -- China |
| Department: | School of Hotel and Tourism Management |
| Pages: | xii, 56 leaves : ill. ; 30 cm. |
| Language: | Chinese |
| Abstract: | 电子信息化的高速发展势必会让电子化学习渗透到各个领域，包括员工培训领域。E-Learning就是电子化学习，较之传统培训方法，有方便、快捷和成本低的优点。本研究通过对国内知名酒店集团开元旅业下属酒店进行访查，并采用定性分析方法，对酒店业的E-Learning的开展和学习情况作为研究对象，对E-Learning的现状、发展前景、发展约束以及未来成就进行访谈分析，初步探询了开元旅业在推广e-Learning的进程中未对企业和员工产生积极动力的部分原因，对开元企业及其他旅游企业成功E-Learning工程的方法进行了了解和分析，并提供合适的建议性建议，提炼出了旅游企业推广和开展e-Learning的进程中极为重要的是"组织积极推广、课程合理设置和员工学习激励"等三个重要因素，并从组织建设、硬件配套、员工宣传、绩效考核、学习标杆等方面进行了阐述，希望帮助更多的酒店企业能更好、更快、更顺利的开展e-Learning培训方法，以提高员工的培训效果从而带动酒店服务质量的提高，强化酒店的核心竞争力。目前，在电子化普及，网络发达的现代社会，会有更多的酒店在确定是否推广E-Learning，如何推广E-Learning中遇到困惑，本研究正是对此做了相关的解释和操作的建议。 |
| Rights: | All rights reserved |
| Access: | restricted access |
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| File | Description | Size | Format | |
|---|---|---|---|---|
| b2457479x.pdf | For All Users (off-campus access for PolyU Staff & Students only) | 514.86 kB | Adobe PDF | View/Open |
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