Full metadata record
| DC Field | Value | Language |
|---|---|---|
| dc.contributor | Faculty of Construction and Environment | en_US |
| dc.creator | Zhang, Yeli | - |
| dc.identifier.uri | https://theses.lib.polyu.edu.hk/handle/200/7605 | - |
| dc.language | English | en_US |
| dc.publisher | Hong Kong Polytechnic University | - |
| dc.rights | All rights reserved | en_US |
| dc.title | A study on the assessment of project management performance in luxury hotel interior design projects | en_US |
| dcterms.abstract | Project management performance measurement criteria vary from projects to projects since the projects differ in size, uniqueness and complexity. Despite much past research on the subject, there is no generally adopted framework of performance measurement for luxury hotel interior projects. Not only are project management performance affecting individual interior work outcomes, but it also has lock-on effects on the entire projects. This research considers the assessment criteria of interior project management in luxury hotels. A Project Management Performance Assessment (PMPA) Model is customized from the European Foundation of Quality Management (EFQM) business excellence model for use in the interior projects, which will be built up for hotel owners to gauge the project performance of the in-house or out-sourced construction managers. This research is aimed at identifying the factors, which affect the Luxury Hotel Interior Design Projects, in addition to time, cost and quality. By using the research methods of literature review, questionnaire survey, in-depth interviews, and case studies, a PMPA model is customized for assessing the project management performance of the luxury hotel interior design projects. 30 questionnaire survey responses are evaluated and collected to support the research. And the in-depth interviews are applied to extend the further investigation. With the assistance of this quantitative tool, the PMPA model, the research provides the hotel owners with a straightforward approach for an objective assessment. The five independent variables are analyzed one by one to set a value on each of them so that the hoteliers can identify the major segments that will affect the project management performance. Two cases are applied to investigate the value of the model on comparison. Furthermore, the relationships between stakeholders in luxury hotel interior design projects are investigated. Practical recommendations for streamlining the project management processes in luxury hotel interior projects are proposed for different parties involved in this type of projects based on the research findings. | en_US |
| dcterms.extent | viii, 61 leaves : illustrations ; 30 cm | en_US |
| dcterms.isPartOf | PolyU Electronic Theses | en_US |
| dcterms.issued | 2014 | en_US |
| dcterms.educationalLevel | All Master | en_US |
| dcterms.educationalLevel | M.Sc. | en_US |
| dcterms.LCSH | Project management -- Evaluation. | en_US |
| dcterms.LCSH | Hotels -- Design and construction. | en_US |
| dcterms.LCSH | Hotel management. | en_US |
| dcterms.LCSH | Hong Kong Polytechnic University -- Dissertations | en_US |
| dcterms.accessRights | restricted access | en_US |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| b27592169.pdf | For All Users (off-campus access for PolyU Staff & Students only) | 2.55 MB | Adobe PDF | View/Open |
Copyright Undertaking
As a bona fide Library user, I declare that:
- I will abide by the rules and legal ordinances governing copyright regarding the use of the Database.
- I will use the Database for the purpose of my research or private study only and not for circulation or further reproduction or any other purpose.
- I agree to indemnify and hold the University harmless from and against any loss, damage, cost, liability or expenses arising from copyright infringement or unauthorized usage.
By downloading any item(s) listed above, you acknowledge that you have read and understood the copyright undertaking as stated above, and agree to be bound by all of its terms.
Please use this identifier to cite or link to this item:
https://theses.lib.polyu.edu.hk/handle/200/7605