Full metadata record
| DC Field | Value | Language |
|---|---|---|
| dc.contributor | School of Hotel and Tourism Management | en_US |
| dc.creator | 王智林 | - |
| dc.creator | Wang, Zhilin | - |
| dc.identifier.uri | https://theses.lib.polyu.edu.hk/handle/200/806 | - |
| dc.language | Chinese | en_US |
| dc.publisher | Hong Kong Polytechnic University | - |
| dc.rights | All rights reserved | en_US |
| dc.title | 酒店中央预定系统 (CRS) 功能分析 : 以上海为调查城市 | en_US |
| dc.title | Jiu dian zhong yang yu ding xi tong (CRS) gong neng fen xi : yi Shanghai wei diao cha cheng shi | en_US |
| dcterms.abstract | The rapid development of the IT technology based Internet has posted a large impact on different types of industries. As a service industry, hotels are facing more and more marketing challenges. Also, more international chain hotels have been to Shanghai. These hotels bring not only new management, but also new hotel reservation systems. This study aims at analyzing the application of Shanghai hotels Central Reservation System and then draw a conclusion on the function model of Hotel CRS. The findings of the study indicate that most hoteliers are not building hotel CRS. At the same time, we find that the key reason that hotels have not their Central Reservation System is just the hoteliers do not understand the concept of Central Reservation System. In addtion, the study find out the motivation of hoteliers with CRS and key functitons of CRS through factor analysis and ANOVA etc. The report concludes with recommendations to hoteliers who should implement CRS as soon as possible. | en_US |
| dcterms.alternative | Analysis of hotel central reservation system based in Shanghai | - |
| dcterms.extent | 80 leaves : charts ; 30 cm. | en_US |
| dcterms.isPartOf | PolyU Electronic Theses | en_US |
| dcterms.issued | 2007 | en_US |
| dcterms.educationalLevel | All Master | en_US |
| dcterms.educationalLevel | M.Sc. | en_US |
| dcterms.LCSH | Hong Kong Polytechnic University -- Dissertations. | en_US |
| dcterms.LCSH | Hotels -- Reservation systems -- China -- Shanghai. | en_US |
| dcterms.accessRights | restricted access | en_US |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| b21668164.pdf | For All Users (off-campus access for PolyU Staff & Students only) | 7.75 MB | Adobe PDF | View/Open |
Copyright Undertaking
As a bona fide Library user, I declare that:
- I will abide by the rules and legal ordinances governing copyright regarding the use of the Database.
- I will use the Database for the purpose of my research or private study only and not for circulation or further reproduction or any other purpose.
- I agree to indemnify and hold the University harmless from and against any loss, damage, cost, liability or expenses arising from copyright infringement or unauthorized usage.
By downloading any item(s) listed above, you acknowledge that you have read and understood the copyright undertaking as stated above, and agree to be bound by all of its terms.
Please use this identifier to cite or link to this item:
https://theses.lib.polyu.edu.hk/handle/200/806