Full metadata record
DC FieldValueLanguage
dc.contributorSchool of Hotel and Tourism Managementen_US
dc.contributor.advisorCheung, Catherine (SHTM)-
dc.creatorChau, Shuk-mun Salott-
dc.identifier.urihttps://theses.lib.polyu.edu.hk/handle/200/8843-
dc.languageEnglishen_US
dc.publisherHong Kong Polytechnic University-
dc.rightsAll rights reserveden_US
dc.titleAcademic satisfaction in hospitality and tourism education in Hong Kong : the influence of active learning, academic motivation and student engagementen_US
dcterms.abstractThe tourism and hospitality industries are experiencing significant growth which is predicted to persist in the coming decade according to UNWTO. The sustainability of growth depends on whether sufficient human capital is available to maintain the continual growth and momentum of the industry. Therefore, there is an increasing demand for tourism and hospitality education to train the new generation by equipping those who intend to join this industry with practical skills and knowledge. There is a critical issue for hospitality education providers on how to retain students to complete their studies and even pursue further studies in hospitality and tourism programmes so that potential talents can be retained. This study aims to construct a conceptual framework around academic satisfaction, seeking to discover its determinants including active learning, student engagement and academic motivation and their respective relationships. In fact, academic satisfaction affects an institution's competitive advantages, student retention and potential development of continuing education. The research objectives of this study are as follows: (1) To explore and identify the measurement items of active learning, academic motivation, student engagement, and academic satisfaction in hospitality and tourism education; (2) To propose and test a hypothesized model explaining the direct or indirect impacts of active learning, academic motivation and student engagement on academic satisfaction in hospitality and tourism education; (3) To make recommendations for applying active learning and promoting academic motivation to enhance student engagement and academic satisfaction in hospitality and tourism education.en_US
dcterms.abstractBoth qualitative and quantitative research methods were adopted in this exploratory study. In-depth interviews and focus group interviews were used to identify active learning items used in tourism and hospitality education. Class observations were also made to verify the interrelationships among four constructs. At a later stage of the study, a survey was conducted to tourism and hospitality students in 11 academic institutions in Hong Kong. Structural Equation Modelling was used to analyze and establish the magnitude and relationships among the four constructs: active learning, academic motivation, student engagement, and academic satisfaction. The results of this study confirm the positive relationship of active learning, academic motivation and student engagement on academic satisfaction. Seven hypotheses were developed, tested and confirmed. The results demonstrate the positive impacts of active learning, academic motivation, and student engagement on academic satisfaction. Active learning and academic motivation also positively impact student engagement. Finally, the construct of student engagement plays a mediating role between active learning and academic satisfaction as well as between academic motivation and academic satisfaction. Recommendations are made explicitly on enhancing academic satisfaction in the study. This conceptual model of academic satisfaction contributes theoretically to tourism and hospitality education. This study has practical application as well, providing support for hospitality educators and administrators to formulate proper teaching and learning strategies in order to train and retain future talents in the industry which would enable sustainable growth and development.en_US
dcterms.extentxv, 235 pagesen_US
dcterms.isPartOfPolyU Electronic Thesesen_US
dcterms.issued2016en_US
dcterms.educationalLevelAll Doctorateen_US
dcterms.educationalLevelDHTMen_US
dcterms.LCSHHong Kong Polytechnic University -- Dissertationsen_US
dcterms.LCSHTourism -- Study and teaching (Higher) -- China -- Hong Kong.en_US
dcterms.LCSHHotel management -- Study and teaching (Higher) -- China -- Hong Kong.en_US
dcterms.accessRightsrestricted accessen_US

Files in This Item:
File Description SizeFormat 
b29499343.pdfFor All Users (off-campus access for PolyU Staff & Students only)2.75 MBAdobe PDFView/Open


Copyright Undertaking

As a bona fide Library user, I declare that:

  1. I will abide by the rules and legal ordinances governing copyright regarding the use of the Database.
  2. I will use the Database for the purpose of my research or private study only and not for circulation or further reproduction or any other purpose.
  3. I agree to indemnify and hold the University harmless from and against any loss, damage, cost, liability or expenses arising from copyright infringement or unauthorized usage.

By downloading any item(s) listed above, you acknowledge that you have read and understood the copyright undertaking as stated above, and agree to be bound by all of its terms.

Show simple item record

Please use this identifier to cite or link to this item: https://theses.lib.polyu.edu.hk/handle/200/8843