|Ng, Wai-sang Vincent
|Current status of DSS use in Hong Kong
|Decision support systems -- China -- Hong Kong
Hong Kong Polytechnic -- Dissertations
|Department of Management
|ix, 90 leaves : ill. ; 29 cm
|The 1980s can be characterised as a decade of turbulence and the impact of this is likely to be felt most acutely at top management level. Against this background, Decision Support Systems (DSS) are receiving increasing attention. It is hoped that DSS will provide better management support than that traditionally given by Management Information Systems (MIS) which are perceived as having been disappointing at top management level. In recent years, the technological potential for management support has improved dramatically with the advent of personal computers, communication networks and vastly enhanced software for computers of all sizes. The motivation for this research is to improve the understanding of the status of use of DSS in Hong Kong. A questionnaire survey was mailed to a selected sample of 1535 individuals with different job functions, types of organizations and sizes of organizations. The data collected from the 328 respondents were analyzed and comparisons with similar surveys in Taiwan and Singapore were made. It was concluded that the status of use of DSS in Hong Kong is still at its very early stage. Users are not familiar with DSS and the actual extent of use cannot be accurately determined. The level of sophistication of use of DSS also lags considerably behind Taiwan and Singapore.
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