| Author: | Lu, Wanwei |
| Title: | The role of leader interpersonal emotion management in alleviating member’s anxiety : a study at schools in the Shenzhen city |
| Advisors: | Liu, Wu (MM) Ou, Amy (MM) |
| Degree: | D.B.A. |
| Year: | 2022 |
| Subject: | Psychology, Industrial Leadership Performance -- Psychological aspects Hong Kong Polytechnic University -- Dissertations |
| Department: | Faculty of Business |
| Pages: | 99 pages : color illustrations |
| Language: | English |
| Abstract: | The paper aims to investigate how leader Interpersonal Emotion Management affects the effects of member anxiety on work-related outcomes (i.e., individual performance and job satisfaction) through attentiveness, using experience sampling method (ESM) data from schoolteachers in Shenzhen. I found a negative effect of anxiety on attentiveness and an indirect negative impact on job performance and job satisfaction through attentiveness. The situation modification strategy used to manage employees’ negative emotions did not moderate the negative effects of anxiety on attentiveness and the indirect impact of anxiety on attentiveness. Cognitive change strategy, attention deployment strategy, and modulating the emotional response strategy used to manage employees’ anxiety effectively moderated both the negative impact of anxiety on attentiveness and the negative indirect impact of anxiety on attentiveness. |
| Rights: | All rights reserved |
| Access: | restricted access |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 6740.pdf | For All Users (off-campus access for PolyU Staff & Students only) | 1.95 MB | Adobe PDF | View/Open |
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