Author: Au-Yeung, Min Anna Maria
Title: Developing an agile destination sustainability management framework
Advisors: Tung, Vincent (SHTM)
Degree: DHTM
Year: 2025
Subject: Sustainable tourism
Tourism -- Management
Tourism -- Environmental aspects
Hong Kong Polytechnic University -- Dissertations
Department: School of Hotel and Tourism Management
Pages: viii, 156 pages : color illustrations
Language: English
Abstract: The purpose of this study is to gain empirical insights into the role of Destination Management Organizations (DMOs) in sustainable destination development. This study provides a practical framework highlighting the success factors that DMOs have implemented in sustainable destination management, particularly in relation to key Sustainable Development Goals (SDGs). It discusses best practices in sustainable destination management, including the interests of local communities, organizational structure and processes, collaborations with partners, and effective communication with internal and external stakeholders.
Conceptually, the agile destination sustainability management framework encompasses economic, environmental, and socio-cultural sustainability dimensions. The framework emphasizes the significance of eight dimensions and the necessity for an interactive process to effectively navigate dynamic changes and challenges. Finally, the study presents insights on how DMOs can effectively implement the new framework for sustainable tourism that aligns with the 17 SDGs.
The study aims to address the following objectives:
1. To explore the key roles that DMOs play in driving sustainable destination development in alignment with the UN's 17 SDGs.
2. To examine the state of sustainability practices and measurements by DMOs in destination management, particularly the use of sustainability certifications.
3. To develop a novel and practical destination sustainability framework for DMOs.
Rights: All rights reserved
Access: restricted access

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Please use this identifier to cite or link to this item: https://theses.lib.polyu.edu.hk/handle/200/14248