Author: Lee, Hon-yin
Title: Outsourcing : effects on existing building maintenance organisation
Degree: M.Sc.
Year: 2001
Subject: Buildings -- Maintenance
Facility management
Contracting out
Hong Kong Polytechnic University -- Dissertations
Department: Department of Building Services Engineering
Pages: 90 leaves : ill. ; 30 cm
Language: English
Abstract: The purpose of this study is to investigate the effects on the maintenance organisation in terms of effectiveness and efficiency of the maintenance organisation after outsourcing part of maintenance activities and to find out the factors that the decision makers will consider before the implementation of outsourcing. The generic term of maintenance organisation is used to describe the persons who are responsible for the planning, control and execution of maintenance operations. This may be wholly in-house, outsourcing or with both mix. With the development of facility management more and more outsourcing activities, the maintenance organisation are being experienced the changes with regard to the costs, space, productivity, flexibility, skills technology and management. If the culture of organisations embraces the concept of outsourcing. The next logical question involved the results (performance) that the organisations expect and some of the traditional expectations are: - 1.Outsourcing decision support the long term goals of the organisations. 2.Focusing on the core business activities 3.Reduce the related cost. 4.Level of satisfaction for the customers. 5.The arrangement of in-house staff 6.Partnering between in-house staff / vendors.
Access: restricted access

Files in This Item:
File Description SizeFormat 
b15690817.pdfFor All Users (off-campus access for PolyU Staff & Students only)2.67 MBAdobe PDFView/Open


Copyright Undertaking

As a bona fide Library user, I declare that:

  1. I will abide by the rules and legal ordinances governing copyright regarding the use of the Database.
  2. I will use the Database for the purpose of my research or private study only and not for circulation or further reproduction or any other purpose.
  3. I agree to indemnify and hold the University harmless from and against any loss, damage, cost, liability or expenses arising from copyright infringement or unauthorized usage.

By downloading any item(s) listed above, you acknowledge that you have read and understood the copyright undertaking as stated above, and agree to be bound by all of its terms.

Show full item record

Please use this identifier to cite or link to this item: https://theses.lib.polyu.edu.hk/handle/200/2651