Author: Chan, Kwok-ming
Title: Industrial relationship of the domestic helper service
Degree: M.B.A.
Year: 1997
Subject: Industrial relations -- China -- Hong Kong
Women domestics -- China -- Hong Kong
Hong Kong Polytechnic University -- Dissertations
Department: Department of Management
Pages: 1 v. (various pagings) : ill. ; 30 cm
Language: English
Abstract: Over a decade of "import", the number of domestic helper (Philippines maids) in Hong Kong is greater than 130,000. In fact, their contribution and function to the Hong Kong economy denies the challenge and head-to-head confrontation with the local trade union against the Import Labour Scheme. However, their employment conditions are quite distinctive from the local one: (i) work and live together with the Boss and his/her family day and night, (ii) close-encountered working environment, (iii) communicate in different language. Perhaps their distinctiveness provokes the disputes and conflicts between the Boss and Helper group publicized through the mass media repeatedly. Again, their distinctiveness is the incentive for initiating the study of the industrial relationship between the domestic helper (Philippines) group and the local employer group. A survey is conducted to find out the correlation between these dependent variables: job satisfaction and job performance, and independent variables: culture, environment and conflict resolution styles. Hoping the process and the result of the survey provides better insight and understanding of the industrial relationship in this field. The "Result/Analysis" chapter describes the details of the outcome of the study.
Rights: All rights reserved
Access: restricted access

Files in This Item:
File Description SizeFormat 
b12569756.pdfFor All Users (off-campus access for PolyU Staff & Students only)3.38 MBAdobe PDFView/Open

Copyright Undertaking

As a bona fide Library user, I declare that:

  1. I will abide by the rules and legal ordinances governing copyright regarding the use of the Database.
  2. I will use the Database for the purpose of my research or private study only and not for circulation or further reproduction or any other purpose.
  3. I agree to indemnify and hold the University harmless from and against any loss, damage, cost, liability or expenses arising from copyright infringement or unauthorized usage.

By downloading any item(s) listed above, you acknowledge that you have read and understood the copyright undertaking as stated above, and agree to be bound by all of its terms.

Show full item record

Please use this identifier to cite or link to this item: