| Author: | 李靖 Li, Jing |
| Title: | 非本地员工的适应性, 工作满意度, 员工流失率 : 苏州市酒店行业员工的案例研究 Fei ben di yuan gong de shi ying xing, gong zuo man yi du, yuan gong liu shi lü : Suzhou Shi jiu dian hang ye yuan gong de an li yan jiu |
| Degree: | M.Sc. |
| Year: | 2011 |
| Subject: | Hong Kong Polytechnic University -- Dissertations Hotels -- China -- Suzhou (Jiangsu Sheng) -- Employees |
| Department: | School of Hotel and Tourism Management |
| Pages: | 42 leaves ; 30 cm. |
| Language: | Chinese |
| Abstract: | 在酒店业蓬勃发展的今天，酒店人力资源的缺口问题日益严重，特别是酒店基层员工的问题更是一个让每个酒店都头痛的问题。而外来员工又是占据酒店基层员工的绝大多数，因此，如果酒店 能解决好酒店外来员工的问题，一定程度上就解决了酒店基层员工的问题。笔者，主要是通过对酒店外来员工的适应性，工作满意度，工作表现三个主要方面的研究，通过分发问卷的形式，来 收集信息。在经过系统的SPSS分析之后，结合笔者的实际工作经验，以及大量的参考资料，发现问题的根源性，最终，未解决这一问题提供一定的理论依据。 |
| Rights: | All rights reserved |
| Access: | restricted access |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| b24574867.pdf | For All Users (off-campus access for PolyU Staff & Students only) | 454.46 kB | Adobe PDF | View/Open |
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