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dc.contributorDepartment of Computingen_US
dc.creatorLui, Yiu Cheung-
dc.identifier.urihttps://theses.lib.polyu.edu.hk/handle/200/7546-
dc.languageEnglishen_US
dc.publisherHong Kong Polytechnic University-
dc.rightsAll rights reserveden_US
dc.titleUser behavior analysis on facebook of online sales in Hong Kongen_US
dcterms.abstractThis dissertation describes a paradigm for analyzing user behavior in order to give out suggestions what Facebook can help organizations to increase their online social sales. The current way to study user behavior is mostly by using surveys. However, the result may not actually reflect how respondents act. It was because respondents may act opposite on what they response. It means how the response of a respondent may be different from actual action as human usually will praise the virtue of itself while concealing their faults. Therefore, we propose a methodology to discover user behavior by using the Facebook API to capture user information, store into database and perform data analysis by using SQL statement to filter data for detail analysis. Finally, the results shows that gender is not a determining factor that will affect how a user acts in Facebook and the most active time pattern is not having its importance as how we consider in Hong Kong. Details of our work will be covered at the chapters in this report and recommendations are given on how Facebook can improve in order to be effective.en_US
dcterms.extentvii, 25 leaves : illustrations (some color) ; 30 cmen_US
dcterms.isPartOfPolyU Electronic Thesesen_US
dcterms.issued2014en_US
dcterms.educationalLevelAll Masteren_US
dcterms.educationalLevelM.Sc.en_US
dcterms.LCSHElectronic commerce -- Social aspectsen_US
dcterms.LCSHElectronic commerce -- China -- Hong Kongen_US
dcterms.LCSHHong Kong Polytechnic University -- Dissertationsen_US
dcterms.accessRightsrestricted accessen_US

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Please use this identifier to cite or link to this item: https://theses.lib.polyu.edu.hk/handle/200/7546