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YearTitleAuthor
2002Retail quality improvement through customer contact : a quasi-experiment in the Hong Kong jewelry industryChu, Kwok-keung Eric
1997A review on the socio-economic impacts of the new airport project in Hong KongYu, Chuen-keung
1999Risk management for foreign investors in China real estate marketTao, Tsan-sang
2002Risk management systems for e-commerce developmentWat, Ka-tsun
2001Role involvement and role management : a qualitative study of mature Hong Kong women students with families and jobsLuk, Siu-lan Gillian
1998The role of foreign banks in the PRC financial reformsWu, Po-lan
2001The role of guanxi in channel development : the case of China industrial marketLi, On-tak Andrew
2003The role of Hong Kong trading company after Asian financial crisis and China's accession to WTO : a case studyWong, King-yin Raymond
2000Role of support elements in the relationship between work-family conflicts and organizational & individual outcomesChak, Siu-kuen Amy
1999Roles and contributions of human resource management in quality program : experience from ISO 9000 certified companies in Hong KongLam, Wai-man Patrick
2001The roles and skills of training professionals in Hong Kong : the competency programme for the 21st centuryLau, Kwai-sheung Bertha
1996Safety and health management implementation in Hong Kong hotelsWu, Hoi-hung
1999Safety management : a new challenge under the 1997 Occupational Safety and Health Ordinance, Chapter 509, Law of Hong KongWu, Wai-hung Raymond
1998Seeking health care in A & E department : the patient perspectiveLee, Wun-man Peggy
1990Service breakthrough at FotomaxLam, Wai-ching Maria
1995Service quality in retail banking : a bank customers' survey among strategic bank groups in Hong KongChan, Yiu-wa Victor
1998Service quality measurement for the building service maintenance team of a property development companyChan, Wing-leung Joseph
1999Service quality performance and measurement : a strategic tool for maintaining competitive advantage for a local public transport operatorFung, Wai-yee Mary
1998Sex role stereotypes and male & female perceptions to women as managers : any hindrance in women's career developmentCheng, Wai-ching Kim
2003Single machine scheduling with release dates and due datesTian, Zhongjun