Browsing by Department > School of Hotel and Tourism Management

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2015I'mLearning to conserve : mobile learning and interpretation for sustainable transformative learningTan, Mei Li Eunice
2008Identification of emerging trends and issues in low cost carriers industry in Asia PacificLee, So-min
2012Identifying hotel industry required competencies and influences on job satisfaction and organizational commitment in KoreaJoe, Dahl
2018The impact of customer value co-creation behaviors on customer experience and loyaltyLyu, Jing
2003The impact of flight attendants' service behaviours on customer satisfactionSiu, Lok-man Yolina
2004The impact of hotel service quality on customer satisfaction and behavioural intentions : a case study of hotels in WenzhouYang, Fan Michelle
2012The impact of online experience sharing, self-congruity, and functional congruity on tourist satisfaction : a study of university students in Hong KongLai, Tin Hang Michael
2015The impact of online reviews on pre-visit destination image and responsesWan, Sze Mei Selina
2013The impact of organisational culture on internal branding and employees' job satisfaction : a study of Hainan's international branded hotelsChen, Xiaying Rose
2019The impact of organizational and occupational commitment on work-related outcomes : a study of kitchen employees in the hotel industryLeung, Tsui Yan
2014The impact of social media on travel information search strategiesYang, Xin
2018Impacts of technology-enabled innovations on inbound tourism into TaiwanHsu, Yang-chan
2012The impacts of tourism on local communities : developing and operationalising a comprehensive monitoring frameworkMusinguzi, Dan
2014Implementing revenue management in Hong Kong travel agenciesChan, Suk Ha Grace
2003Improving service quality by CRM in the service industry : a case study of STAWu, Hao
2002In search of an appropriate development model for hotel industry in WenzhouZhu, Qiang
2014Influence of face concern and guanxi on Chinese customer behavioral response to hospitality service failureQiu Shangzhi
2010Influences of Chinese values on employee organizational citizenship behavior within the context of international five-star hotels in the People's Republic of ChinaWang, Jin
2015Influences of network, network capability and strategy on performance of small hotels : a comparative study between new and old hotelsJou, Wei Ting Joey
2018Influences of sharing economy on the hospitality industry in China : the hoteliers' perspectivesJiang, Nan Bella